Revenue Resolution Coordinator

Mister Sparky•Lowell, AR

12d•$27

About The Position

The Revenue Resolution Coordinator manages the accounts receivable lifecycle with a focus on dispute resolution, regulatory compliance, and risk mitigation. This role is responsible for investigating complex payment discrepancies, managing the legal lien process, and drafting formal responses to inquiries from the Attorney General (AG) and the Better Business Bureau (BBB). Additionally, the Coordinator audits customer refund eligibility and reconciles ledgers to ensure financial accuracy and seamless month-end closing.

Requirements

Proven experience in accounts receivable, preferably within a multi-entity organization.
Strong understanding of accounting principles and practices.
Experience with CRM and ERP systems.
Demonstrated ability to investigate and resolve discrepancies.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite, especially Excel.

Nice To Haves

An associate's or Bachelor's degree in Accounting, Finance, or a related field is preferred.

Responsibilities

Investigate and resolve open invoices, customer chargebacks, and finance providers in a timely and efficient manner.
Investigate and draft formal responses to written complaints from the Attorney General (AG), Better Business Bureau (BBB), and other regulatory bodies.
Audit and approve customer refund requests and verify documentation before transitioning to the Accounts Payable Specialist.
Manage the lien process, including filing, tracking, and releasing liens as required.
Collaborate closely with the Accounting Department to ensure the seamless processing of past-due projects.
Reconcile accounts receivable ledgers to ensure accuracy and completeness.
Communicate effectively with customers or co-workers regarding outstanding invoices and payment issues.
Assist with month-end and year-end closing processes related to accounts receivable.
Identify and implement process improvements to enhance efficiency and accuracy in accounts receivable operations.
Perform other accounting duties as assigned.