Account Resolution Coordinator

Hidden (55225) • Oak Brook, IL

1d • $21 - $26 • Onsite

About The Position

The Account Resolution Coordinator provides high level billing/collection support to all departments within the Billing Resource Center. The role accurately and timely contributes to the execution of all Billing processes. This position communicates with internal departments, patients and external vendors in order to accomplish optimum outcomes.

Requirements

• High school diploma or equivalent required
• Minimum 1 year experience analyzing account activity
• Proficient with Microsoft Office applications, including Word, Excel and Outlook
• Knowledge of healthcare billing/practice management systems
• Ability to read, write and speak English proficiently

Nice To Haves

• Associate’s degree or equivalent work experience preferred

Responsibilities

• Troubleshoot unmet protocols in order to capture all Workers Compensation and Auto charges daily
• Research overpaid/underpaid account activity in order to problem solve and execute
• Research quality assurance reports in order to prevent delinquencies
• Submit documents to legal counsel and third party administrators in a timely manner
• Audit accounts in order to resolve line item credits and incorrect adjustments on a daily basis
• Process coordination of benefits recalculations
• Audit, correct and communicate clinician billing errors
• Analyze and audit the appropriateness of adjustments taken by Cash Posters and Account Receivable Representatives daily
• Audit the integrity of manual payment posting and electronic payment posting daily

Benefits

• Medical & Rx, Dental and Vision (eligibility begins day one of employment)
• HSA, Healthcare FSA, Dependent Care FSA
• Progyny Fertility Benefit
• Critical Illness, Accident, & Hospital Indemnity Insurance
• Company Paid Basic Life / AD&D
• Supplemental Life Insurance (Employee, Spouse, Child)
• Company Paid Short-Term & Long-Term Disability
• Long-Term Disability Buy-Up Option
• Company Paid Maternity & Parental Leave
• Adoption & Surrogacy Expense Reimbursement
• KinderCare Discount
• Legal & Credit Monitoring
• PTO (accruing starts immediately upon hire)
• 6 Major Holidays off plus 2 floating holidays yearly
• Physical Therapy/Occupational Therapy benefits as an employee
• Bereavement Time Off & Resources
• Commuter: Pre-Tax Transit & Parking
• Retirement 401(k) w/ Per-Pay Company Match
• SoFi Financial Wellness Tools & Loan Resources
• HUSK Fitness Resources & Gym Discounts
• Home, Auto, and Pet Insurance
• Employee Assistance Program (EAP)
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED