Order Resolution Coordinator

Radwell International•Willingboro Township, NJ

1d•Onsite

About The Position

Radwell International is seeking a dedicated and detail-oriented Surplus Resolution Coordinator to support the surplus purchasing organization by resolving purchase order issues, supporting procurement operations, and collaborating with vendors and internal departments to ensure timely processing of purchased products. This role is responsible for monitoring surplus procurement activities, resolving discrepancies, supporting customer and vendor communication, and helping achieve company sales and revenue goals in a fast-paced office environment.

Requirements

One to Three years related experience in procurement or purchasing
Experience with surplus materials or equipment sourcing
Experience negotiating pricing and terms with suppliers
Experience in purchase order management
Experience resolving order discrepancies
Experience with vendor communication and follow-up
Experience working in a fast-paced office environment
Experience with tracking systems and inventory management
Proficiency in Microsoft Word, Outlook, and Internet applications
Strong computer proficiency with ability to learn new software quickly
Procurement software knowledge
Inventory management knowledge
Purchase order processing knowledge
Vendor relationship management skills
Discrepancy resolution skills
Strong problem resolution and analytical skills
Organizational skills
Strong attention to detail
Excellent written and verbal communication skills
Time management and multitasking abilities
Ability to work in a fast-paced environment
Team collaboration skills
Negotiation skills
High School Diploma or Equivalent required
One to Three years of related procurement or purchasing experience required

Nice To Haves

Prior alternative marketing experience preferred
Experience with surplus inventory, sourcing, and procurement operations preferred
Experience in vendor negotiations and purchase order resolution preferred
Experience using procurement systems, inventory tracking systems, and office software preferred

Responsibilities

Support all surplus procurement buying processes and monitor orders for timely processing
Resolve purchase order discrepancies including price variances, part number inconsistencies, and product condition issues
Support surplus purchasing efforts and procurement operations
Assist with customer and vendor expedites
Respond to inquiries regarding purchases through phone, email, and internal systems
Work closely with the expediting group to resolve purchasing delivery issues
Complete specifically assigned daily tasks related to payments
Maintain accurate records of procurement transactions within internal systems
Serve as liaison between purchasing, vendors, receiving, accounting, and internal stakeholders
Negotiate with vendors regarding discrepancies and order issues
Coordinate with receiving department to verify incoming shipments
Work with accounting to ensure proper payment processing
Track purchase order resolution metrics and report on trends
Support continuous improvement of procurement processes
Ensure timely advertising of purchased products
Adhere to company safety requirements and workplace policies