Revenue Recognition Manager

The Young Women's Christian Association of Kalamazoo, Mich•Parchment, MI

5d•Onsite

About The Position

The Revenue Recognition Manager leads the organization’s billing and revenue recognition function as a member of the accounting team, with general guidance from and direct reporting to the Director of Grant Management. The position manages billing, invoicing, and related monthly and periodic financial reporting for ILC and other departments, and owns the processes, controls, and timelines that ensure accurate and timely revenue recognition. The manager liaises with Vice Presidents, Directors, and program staff to communicate accurate financial and compliance information for accounts receivable and budget planning; coordinates revenue and receivables work for audits and site visits; advises on labor distribution and functional expense allocation charts; and provides general accounting and reporting support. The role maintains expert knowledge of government and private billing processes and serves as backup to the Staff Accountant. The position manages ILC billing and the agency revenue cycle, including reimbursement claims, payment posting, accounts receivable follow-up, medical billing support, revenue recognition, reconciliations, and reporting. It establishes billing calendars and standards, monitors revenue-cycle metrics, maintains billing policies and controls, supports grant and contract financial reporting, and trains staff in billing requirements and procedures. The manager also supports audit preparation and compliance with applicable requirements and organizational policies. The position is based in a YWCA-assigned building, with frequent travel to off-site locations and events and occasional work at promotional, networking, community-engagement, or outdoor events. The work generally takes place in a quiet environment. Physical activities may include sitting, standing, moving, kneeling, bending, climbing, balancing, stooping, crawling, and occasional lifting or moving of more than 20 pounds. The role involves frequent communication and use of hand and finger dexterity, occasional exposure to outdoor weather, wet or humid conditions, and bloodborne or airborne pathogens or infectious materials. A computer and tablet are used.

Requirements

Bachelor’s degree in accounting or another finance-related field.
At least three years of progressively responsible accounting experience, including billing, accounts receivable, or revenue recognition.
Knowledge of accounting principles, procedures, and best practices, including revenue recognition and generally accepted accounting principles.
Understanding of cost accounting, private and government grant administration, grant budget development, and accounts receivable.
Advanced proficiency in Microsoft Excel and accounting software packages, including report building.
Ability to manage deadlines, work under pressure, and work effectively in team situations.
Strong project management, leadership, oral communication, and written communication skills.
Ability to explain financial information to staff without financial training.
Ability to work with people of diverse backgrounds and develop rapport with people at all organizational levels.
Attention to detail and ability to calculate figures such as ratios and percentages.
Strong organizational, problem-solving, and analytical skills, including the ability to manage priorities and workflow.
Commitment to excellence, high standards, and the organization’s mission.
Ability to respond effectively to sensitive inquiries or complaints.
Ability to make sound, timely decisions; plan and prioritize work; handle pressure professionally; maintain quality; adapt to changing demands; and collaborate across departments.
Ability to perform the stated physical functions, including occasional lifting or moving of more than 20 pounds, with reasonable accommodations where applicable.

Nice To Haves

Experience in a nonprofit setting.
Master’s degree in accounting or a related field.
Proficiency with Blackbaud Financial Edge.
Knowledge of childcare tuition billing and/or medical provider billing.

Responsibilities

Manage ILC billing, including DHHS, tuition reimbursement, CACFP, CAPE, reimbursement claim submissions, payment posting, accounts receivable follow-up, and reimbursement management.
Lead the agency’s revenue cycle initiative; set billing calendars and deadlines, establish standards, monitor key metrics such as days in accounts receivable, claim denial rates, and collection rates, report results, and recommend improvements to finance leadership.
Serve as liaison between Finance and ILC and assigned departments or programs, supporting management needs and coordinating medical billing support.
Oversee verification of account coding for appropriateness in relation to grant and contract expenditures, fiscal commitments, and approved budgets.
Conduct billing for other assigned programmatic services and serve as the practice expert for Dreamery billing processes and other program billings.
Analyze billing and claims for accuracy and completeness, submit claims to funding entities, follow up on issues using various systems, and work with ILC to identify discrepancies and delinquent accounts.
Coordinate with site directors and teachers to obtain and analyze attendance and child attendance information for billing documentation and processing.
Manage monthly revenue recognition, including journal entries, analysis, and ad hoc reports; prepare and analyze weekly and monthly revenue and reimbursement reports and parent agreement contracts with practice leadership.
Reconcile balance-sheet accounts related to receivables, process cash receipts, and ensure appropriate revenue recognition.
Ensure billing operations follow department protocols and applicable federal, state, and payer regulations, guidelines, and requirements.
Review, implement, and maintain billing and revenue recognition policies, procedures, and internal controls.
Work with the Director of Grant Management, Director of Finance, and program staff to implement accounting and finance recommendations and systems.
Lead verification of funding for childcare and medical programs and grants.
Prepare timely and accurate expenditure reports and invoices for assigned grant and contract expenditures and provide financial reporting as needed.
Partner with the Director of Grant Management to coordinate revenue and receivables components of the annual financial statement audit, federal awards audit, Form 990 preparation, and funder audits and site visits, including work papers, recommendations, and corrective actions.
Support accounting personnel with general accounting and reporting and serve as backup for accounts payable processing.
Train and educate staff on billing requirements and procedures.
Comply with applicable local, state, and federal requirements, certifications, and regulations, as well as organizational policies and procedures.
Assist with special projects and other related duties as assigned; follow required reporting policies concerning child abuse, elder abuse, suicide, and homicide; safeguard confidential information; represent the Association positively; work cooperatively with participants, staff, volunteers, contractors, and vendors; and participate in professional networks as required.
Complete required orientation and training relating to YWCA policies, mission, purpose, One Imperative, domestic violence, sexual assault, confidentiality, mandatory reporting, and service-provider responsibilities.