Revenue Operations Specialist
About The Position
Cloudforce is seeking a results-driven, detail-oriented Revenue Operations Specialist for a hands-on, mid-level role supporting and optimizing its revenue engine across sales, marketing, and customer success. The specialist will administer HubSpot CRM and Gong, improve revenue processes, develop reporting and analytics, support end users, and help ensure sound data management and compliance. The role involves close collaboration with sales, marketing, finance, and customer success in a fast-paced, mission-driven environment. Cloudforce is transitioning from a professional services and consulting organization to a product-led company anchored by nebulaONE®, a governed AI platform for higher education and other regulated industries. The position is based in National Harbor, Maryland, with a hybrid work arrangement. Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.
Requirements
- 3–5 years of hands-on experience in revenue operations, sales operations, or a related role within a SaaS or enterprise software environment.
- Hands-on experience administering and optimizing HubSpot and Gong.
- Strong analytical skills and experience building reports and dashboards.
- Excellent communication and collaboration skills.
- Ability to manage multiple projects and priorities in a dynamic environment.
- Authorization to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Nice To Haves
- HubSpot or Gong certifications.
Responsibilities
- Manage and optimize HubSpot CRM and Gong, including configuration, workflow automation, integrations, and troubleshooting, to support data integrity, user adoption, and business goals.
- Analyze and streamline lead-to-cash processes to improve efficiency and revenue growth across sales, marketing, and customer success.
- Build and maintain dashboards, reports, and KPIs that provide actionable insights for leadership and revenue teams.
- Collaborate with sales, marketing, finance, and customer success to align processes, data, and technology.
- Train and support end users on HubSpot and Gong best practices, workflows, and new features.
- Oversee data hygiene, segmentation, and enrichment to support targeted campaigns and accurate forecasting.
- Lead and support projects focused on process improvement, tool integration, and scaling revenue operations.
- Ensure adherence to data privacy and security standards, particularly in regulated industries such as education and healthcare/life sciences.
Benefits
- Medical, dental, life, and short-term disability insurance premiums covered at 100% for employees and 50% for dependents.
- Paid parental leave, including adoption and foster care placement.
- PTO starting at 15 days and scaling to 20 and then 25 days, with incentive opportunities to earn more.
- Nine company holidays and two floating holidays.
- 401(k) savings plan.
- Education reimbursement.
- Weekly Friday lunch.
- Access to the company's proprietary AI platform for professional and personal productivity.
- Personalized professional growth plan with manager guidance and support.
- 24/7 access to a modern gym with Tonal and Peloton.
- Free monthly garage parking with direct private access to the office.
- Complimentary snacks and cutting-edge technology.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
