Revenue Operations Manager

Cin7•Denver, CO

10d

About The Position

The Revenue Operations Manager owns the day-to-day operational cadences that support Cin7’s go-to-market engine across Acquisition, Payments, and Upsell. The role executes pipeline reviews, forecast preparation, quarter-end activities, monthly commission audits, recurring reporting, data checks, and operational requests while maintaining the sales technology stack and supporting data quality and governance. It is a hands-on role with a growth path toward becoming an operational partner to front-line Sales Managers, helping them use data and processes to manage teams and make decisions. The position is AI-native: the employee is expected to use AI tools regularly, verify their outputs, and identify opportunities to automate and improve team operations. The role audits internal and partner commissions, reconciles calculations against Salesforce deal, booking, and payment data, checks plan terms and approval rules, investigates discrepancies, and documents results while protecting confidential compensation data. It also provides daily operational support to Sales and Account teams, administers Salesforce and connected tools, builds Salesforce and Power BI reports and dashboards, performs data cleanup and health checks, and writes and maintains SOPs. Over time, the manager will support Sales Managers with performance views, coaching and forecast conversations, and process improvements. Cin7 is a global software company providing inventory management and supply chain solutions for product sellers. It serves more than 8,000 customers globally, processes over 125 million orders per year, and supports more than $35 billion in Gross Merchandise Value. The company states that it values diversity and hires, recruits, and promotes without regard to protected characteristics. The approximate annual base compensation range is $80,000–$100,000; actual offers depend on factors including experience, skills, abilities, and internal equity. Cin7 may use AI tools to assist with parts of its hiring process, while final decisions are made by humans.

Requirements

2 to 4 years of experience in revenue operations, sales operations, business operations, or Salesforce administration.
Working knowledge of Salesforce reports and dashboards, with basic administration skills including permissions, fields, picklists, and workflows.
Experience using Power BI to build and maintain dashboards.
Strong Excel or Google Sheets skills, including working with large datasets.
Regular use of AI assistants and ability to describe specific ways they have improved work.
Strong attention to detail and discipline in completing recurring tasks accurately and on time.
Clear written and spoken English, with a habit of documenting work.
Comfort working in a ticket-based, fast-paced environment with multiple stakeholders.
Discretion when handling confidential compensation data.

Nice To Haves

Experience with commission calculations, reconciliations, or financial audits.
Salesforce Administrator certification.
Experience with Gong, RevenueHero, Lean Data, HubSpot, or similar SaaS tools.
Experience building automations or workflows with AI or no-code tools such as Salesforce Flow or Zapier.
Experience with Clay, building outbound lists, and enriching data.
Experience with QA or UAT testing of workflows and automations.
Exposure to payments, subscription billing, or upsell and expansion sales motions.
Experience working with distributed teams across time zones.

Responsibilities

Run weekly, monthly, and quarterly Revenue Operations cadences, including pipeline reviews, forecast preparation, and quarter-end close activities.
Complete monthly internal sales and partner commission audits; reconcile calculations against closed deals, bookings, and payments in Salesforce; investigate discrepancies; verify plan terms and approval rules; coordinate corrections and exceptions; and maintain audit trails and SOPs.
Provide daily operational support for new customer acquisition, payments, and upsell, including processing trial extensions, discount applications, account setups, and approvals in Salesforce in accordance with Delegations of Authority.
Maintain accurate logs of discounts and approvals and monitor pipeline and opportunity health, flagging risks, gaps, and stalled deals.
Administer Salesforce and connected tools, including users, permissions, picklists, fields, validation rules, and simple workflows; run scheduled data uploads and updates until automated.
Test workflows, automations, and releases in a sandbox before launch, provide feedback to Ops leads, triage user and system issues, and escalate larger changes with context and proposed solutions.
Build and maintain Salesforce and Power BI reports and dashboards covering pipeline, bookings, renewals, upsell, and sales activity; provide ad-hoc data and draft analyses; identify trends and anomalies and explain findings clearly.
Audit and clean CRM data, conduct quarterly CRM health checks, and check imports, uploads, and automations to prevent data corruption.
Write and maintain repeatable SOPs for cadences and recurring tasks, follow documented processes, escalate exceptions, and help implement process improvements that reduce manual work.
Use AI tools to support reporting, analysis, data cleanup, documentation, and QA; develop reusable prompts, workflows, and lightweight automations; verify outputs and follow data privacy and security rules.
Over time, support front-line Sales Managers with team performance views, coaching and forecast conversations, and operational guidance; take ownership of process improvements and small projects.