Revenue Operations Lead

Pangram Labs•New York, NY
•$130,000 - $150,000•Onsite

About The Position

Pangram Labs is hiring a Revenue Operations Lead to build and maintain the revenue engine and infrastructure needed to scale with demand for its AI detection products. The role owns HubSpot, designs scalable workflows, supports pipeline inspection and forecasting, and develops actionable dashboards and analyses. It also partners with Marketing, Finance, Operations, and other teams on automation, reporting, and dashboards. This is a full-time, on-site role in Pangram’s Brooklyn office, reporting to the VP of Sales.

Requirements

  • At least 4 years of experience in Revenue Operations, Sales Operations, GTM Strategy, or Business Operations at a high-growth B2B company.
  • Deep HubSpot expertise, including a proven track record of building pipelines and workflows from 0 to 1, custom fields, automation workflows, and data hygiene frameworks.
  • Strong analytical skills and the ability to translate data into narratives and opportunities in the sales pipeline.
  • Comfort operating in rapidly evolving environments and creating clarity, structure, and momentum amid open-ended challenges.
  • Exceptional communication skills and the ability to influence cross-functional leaders and frontline teams without direct authority.

Nice To Haves

  • Experience with usage-based, capacity-based, or infrastructure pricing models, such as cloud, compute, or API pricing.

Responsibilities

  • Own and optimize HubSpot, analytics tools, and enablement software.
  • Establish workflows, routing logic, and data hygiene standards to keep pipeline and supply status synchronized.
  • Build and maintain forecasting rollups, performance dashboards, and analyses for sales leadership and pipeline management.
  • Analyze conversion metrics, stage velocity, deal size, competitive win rates, and other leading and lagging indicators to identify bottlenecks and expansion opportunities.
  • Coordinate across Marketing, Sales, and Finance to resolve business friction and keep growth initiatives unblocked.
  • Turn changing business needs into automated, repeatable workflows that reduce administrative work for frontline representatives and managers, including identifying opportunities to use AI tools and automation.
  • Provide analytical support for business reviews, executive meetings, investor updates, and other major presentations.
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