Revenue Operations Lead

Headway
$105,400 - $155,000

About The Position

Headway's mission is to build a new mental healthcare system everyone can access by solving the biggest barrier to care: insurance. We've automated the administrative work like credentialing, claims, and payment reconciliation. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We are a Series D company with $325M+ in funding, looking for exceptional people to help us achieve this mission. The Provider Growth team is one of the largest and highest-performing sales organizations in mental health, driving new provider activation across the country, supported by an established playbook, performance infrastructure, and a growing AI-enabled stack. We're hiring an Insights & AI Lead to own and push that foundation further. You'll generate insights that drive decisions, build tools reps and managers rely on, and see strategic work through from analysis to execution. This role reports directly to the Senior Manager of RevOps Insights and has a direct line to Revenue leadership.

Requirements

  • AI-fluent, having applied AI tools to tackle real operational problems
  • Strategic initiative driver: can scope ambiguous problems, build structured analyses, and bring stakeholders to a decision
  • Strong analytical depth: data modeling, trend diagnosis, and forecasting (SQL knowledge a plus)
  • 3-6 years in strategy, sales operations, or analytics at a growth-stage company
  • Experience supporting a high-velocity sales team is a strong plus

Responsibilities

  • Identify and build AI-powered tools that help PGAs prioritize providers, optimize outreach, and convert effectively
  • Deliver proactive strategic analysis on funnel trends, pipeline health, and cohort performance; own the initiatives that action these insights
  • Support the WBR and executive operating cadence with analytical inputs and data-driven recommendations
  • Build tools that let Sales leaders self-serve performance questions

Benefits

  • Performance-based variable compensation
  • Equity grant
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