Revenue Operations Lead

Quandri • Vancouver, BC

4d • CA$110,000 - CA$150,000 • Remote

About The Position

Quandri is looking for a Senior Revenue Operations Lead to own the systems, processes, and analytics that keep our go-to-market engine running. This role sits at the center of Sales, Business Development, Customer Success, Implementation, and Finance — designing the territory plans, tooling, and processes those teams rely on, and turning data from our GTM tech stack into decisions leadership can act on. It is a hands-on, high-ownership role for someone who is equally comfortable deep in HubSpot's system and in a room with sales leadership shaping next quarter's territory plan.

Requirements

• 5+ years of experience in Sales Operations, Revenue Operations, or CX/Customer Operations, in B2B SaaS.
• Deep, hands-on HubSpot expertise is required, including pipeline/property configuration, workflows/automation, reporting, and administration. Experience with another CRM (including Salesforce) does not substitute for this requirement.
• Demonstrated experience designing and documenting processes for AE, BDR, CSM, and/or Implementation teams.
• Strong analytical and reporting skills, with advanced proficiency in Excel and/or Google Sheets alongside HubSpot reporting.
• Experience with sales territory design and quota planning.
• Experience owning or administering a broader GTM tech stack (sales engagement/dialing tools, and similar systems) beyond the CRM itself.
• Proven ability to collaborate effectively across Sales, CS, Implementation, Marketing, Product, and Finance.
• Excellent written and verbal communication skills, with the ability to translate data into a clear narrative for both individual contributors and executives.
• Experience designing and building AI-driven or automated GTM workflows (e.g., agentic processes, HubSpot- and Claude-based automation) that eliminate manual work, not just experience using off-the-shelf AI features.
• Experience operating in a fast-growing or scaling SaaS environment.

Nice To Haves

• Experience with data enrichment tools (i.e., Clay).
• Familiarity with Linear or similar product/engineering issue-tracking tools.
• Experience in the insurance industry is a bonus, though not required.

Responsibilities

• Identify and implement opportunities to use AI tools, to streamline RevOps workflows, documentation, reporting, and process design.
• Champion practical AI adoption across GTM teams, building repeatable, well-documented workflows rather than one-off use cases.
• Own administration, configuration, and optimization of the GTM tech stack, with HubSpot as the system of record for the GTM teams.
• Manage the dialing and sales-engagement stack (e.g., Nooks Dialer), including setup, integrations, and troubleshooting.
• Coordinate with the Product team on Linear as needed to keep GTM-related requests, feedback loops, and issue tracking connected to Product/Engineering workflows.
• Evaluate, implement, and integrate new tools as the GTM stack grows, maintaining a coherent, well-documented tech ecosystem and clean data flow between systems.
• Design and document scalable processes and workflows for BDRs, Account Executives, Implementation Managers, Customer Success Managers, and the Finance Teams, from lead handoff through renewal.
• Build and maintain the underlying architecture (HubSpot pipelines, properties, workflows, and automations) that supports those processes.
• Identify process gaps and inefficiencies across the customer lifecycle and lead cross-functional projects to resolve them.
• Maintain playbooks and process documentation so teams have a single source of truth for how GTM operations run.
• Act as the connective tissue between Sales, BDR, Customer Success, Implementation, Marketing, Product, and Finance on all things GTM operations.
• Partner with Finance on pipeline hygiene, forecasting inputs, commission-relevant data, and revenue reporting accuracy.
• Partner with Marketing Operations on lead generation, nurturing, account-based engagement and coverage, and other higher funnel activities that ultimately connect with BDRs and AEs.
• Represent Revenue Operations in cross-functional planning (territory, quota, headcount, and process changes) to ensure systems and data can support decisions before they're finalized.
• Build and maintain dashboards and reports in HubSpot to give leadership real-time visibility into pipeline, forecast, and team performance.
• Ensure data integrity across the CRM and downstream reports through regular audits, cleanup, and validation rules.
• Translate data into clear, actionable recommendations for Sales, CS, and executive stakeholders.
• Co-own with Finance ARR reporting (new business, expansion, contraction, and churn).
• Design, model, and maintain sales territory plans, balancing account potential, capacity, and fairness across the go-to-market team.
• Partner with Sales leadership on quota setting, book-of-business assignments, and territory realignments, and manage execution of changes in HubSpot.
• Monitor territory performance and coverage over time, recommending adjustments as the business and headcount evolve.

Benefits

• Comprehensive health benefits, including $500 Lifestyle Spending Account
• Four weeks of paid vacation per year
• Work anywhere in the world for 60 calendar days of the year
• Parental leave top-ups: 6 months for birthing parents, 8 weeks for non-birthing parents (up to $100,000 annual salary)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed