Revenue Operations Clerk II

State of Nebraska • Lincoln, NE

9d • Onsite

About The Position

The Revenue Operations Clerk II works in the Compliance Division of the Nebraska Department of Revenue, assisting Audit staff with administration of specific functions within the Audit Section. This entry-level role offers the opportunity to develop skills for advancement within the Department. The position is based in Lincoln, Nebraska, and may require occasional travel to other offices to support the Audit Section.

The Department does not sponsor STEM Optional Practical Training (OPT) (Form I-983) or non-immigrant work visas for this position.

Requirements

• Coursework or training in administrative or office-support functions, procedures, and methods, including operating personal computers and office equipment, or in areas related to the employing agency’s programs and functions; alternatively, experience in customer service or public contact, applying criteria or regulations, or performing administrative, office, or secretarial support work using personal computers and office equipment.
• Valid driver's license or ability to provide independent transportation.
• Knowledge of Microsoft Office products, business practices, processes and procedures, and accounting practices.
• Skill in applying business practices, processes, and procedures.
• Skill in using database, spreadsheet, and word-processing applications.
• Skill in communicating effectively with professionals and support staff and interacting with customers by phone or in person.
• Ability to acquire knowledge of tax programs and the Department's tax-processing system.
• Ability to work independently, meet deadlines, and maintain consistent and reliable attendance.
• Ability to operate a variety of office equipment.
• Ability to evaluate complex documents against criteria for content and accuracy, and to research and interpret transaction records.

Responsibilities

• Assemble audit packets using external and internal information.
• Prepare audit assessment documentation, maintain the related database system, and generate statistical reports from the database.
• Track audit assessments, including analyzing accounts for revenue adjustments, account freezes and releases, payments, protests, or referrals for collections.
• Analyze settlement stipulations and post adjustments to taxpayer accounts.
• Conduct special projects or other work as assigned.
• Update databases with information related to assigned tasks and use reporting functions.
• Work closely with management and staff in assigned Audit sections.
• Process incoming and outgoing mail.
• Pull IRS transcripts needed for individual income tax audit projects.
• Travel occasionally to other offices as needed to support the Audit Section.
• Use State-authorized communication tools.

Benefits

• Comprehensive benefits package; eligibility may vary by position, agency, and employment status.
• Paid time off.
• Retirement benefits.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed