Revenue Operations Associate

Primer.io•Vancouver, BC

5d•Remote

About The Position

Primer is the unified infrastructure for global payments, providing finance and payments teams with the visibility and control to reduce complexity, improve performance, and capture more revenue from a single platform. Backed by prominent investors, Primer is building the payments layer relied upon by the world's leading companies.

Requirements

3–5 years in revenue operations, sales operations, GTM strategy, business operations, management consulting, investment banking, private equity, or a similarly analytical commercial role.
Strong commercial judgment, understanding how pipeline, forecasting, productivity, pricing, renewals, and expansion connect to revenue as actionable levers.
Proficiency in taking messy data, deriving clear insights, forming hypotheses, and recommending actions. SQL familiarity and fluency in BI tools (Metabase, Omni) and CRMs (Salesforce) are required.
Sharp written and verbal communication skills, with the ability to engage senior stakeholders and collaborate with cross-functional teams.
Proven ability to build structure in ambiguous environments and create processes where they don't exist.
AI-fluent or highly motivated to rapidly become proficient, viewing AI as a tool for leverage.
Experience in B2B SaaS, fintech, payments, or platform businesses is a plus, but strong operators from adjacent backgrounds are also considered.

Nice To Haves

Experience in B2B SaaS, fintech, payments or platform businesses is a plus, but the right operator from an adjacent background will be just as compelling.

Responsibilities

Partnering with the NA Head of Sales and GTM leadership to design and operationalize the North America GTM engine — territory planning, book-building, target account prioritization, and the operating rhythm that holds it all together.
Sharpening our ICP, sales motion, and key propositions for the North American market using a mix of data, market context, and direct merchant insight.
Owning the dashboards, reporting, and analysis that track performance — pipeline, conversion, forecast quality, account coverage, merchant ramp, payments volume, renewal health, expansion.
Translating data into hypotheses, recommendations, and decisions, providing leadership with clear, actionable insights on what's working, what isn't, and what actions to take.
Collaborating with Sales, Solutions Engineering, and Customer Success to identify and resolve bottlenecks across the merchant journey, from initial contact through onboarding, expansion, and renewal.
Supporting the commercial aspects of deals, including pricing, deal structure, renewals, repricing, upsells, and underlying portfolio economics.
Identifying opportunities for AI to automate tasks such as account research, deal summaries, CRM hygiene, and enablement, and building workflows to integrate these into Sales processes.