Revenue Operations Associate

DecagonSan Francisco, CA
$150,000 - $180,000Onsite

About The Position

Decagon’s Revenue Operations team is a multidisciplinary group of operators combining strategic thinking, analytical rigor, and high-velocity execution. Covering GTM-wide strategy, operations and analytics, we are proactive, data-driven partners to leadership – providing critical insights, driving operational efficiency, and getting things done. In this role, you will: Operations & systems: own important day-to-day processes across GTM functions, including managing account and opportunity ownership, processing deals and renewals, driving reports and dashboard creation, operationalizing territories and more Data & analytics: monitor our CRM, records and dashboards and own various reporting for GTM leadership. Create, manipulate and analyze reports to derive data-driven insights Data quality & integrity: own the data quality of our internal systems by running regular audits and working with the team to drive long-term improvements Documentation and project management: create & maintain documentation on our internal processes, best practices and system requirements. Work with senior team members to streamline processes and implement solutions

Requirements

  • 2-4 years of experience in Sales Operations or an equivalent role.
  • Identified broken processes before being asked and fixed them
  • Ownership & bias for action: you enjoy having end-to-end ownership of deliverables with an ability to get deep into details to get them done
  • Excellent communicator, both written and verbal
  • Enjoy problem-solving with stakeholders and partners from a wide variety of backgrounds and skill sets
  • Proficiency with Microsoft Excel/Google Sheets
  • Proficiency with Salesforce is required.

Nice To Haves

  • Experience with GTM tools such as Gong, Clay, Hubspot and others is a plus

Responsibilities

  • Own important day-to-day processes across GTM functions, including managing account and opportunity ownership, processing deals and renewals, driving reports and dashboard creation, operationalizing territories and more
  • Monitor our CRM, records and dashboards and own various reporting for GTM leadership. Create, manipulate and analyze reports to derive data-driven insights
  • Own the data quality of our internal systems by running regular audits and working with the team to drive long-term improvements
  • Create & maintain documentation on our internal processes, best practices and system requirements. Work with senior team members to streamline processes and implement solutions

Benefits

  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
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