Associate, Revenue Operations
About The Position
We are looking for a detail-oriented, execution-minded Associate, Revenue Operations to join our team and serve as an operational engine supporting our GTM teams and strategic merchant partnerships. In this role, you will sit at the intersection of CRM data hygiene, cross-functional reporting, and high-touch merchant partner execution. You will support our Sales, Onboarding, and Success teams by maintaining CRM record integrity, building actionable reports, and assisting with operational workflows for key merchant accounts. This is a high-ownership execution role for someone who loves solving operational puzzles, building clean documentation, and keeping systems running smoothly. You will sit directly at the core of our Revenue Operations engine. This role provides direct visibility into how deals move from contract to live activation while giving you real ownership over data infrastructure, strategic partner enablement, and GTM systems.
Requirements
- 1+ years of experience in revenue operations, sales operations, customer-facing, content creation, partnerships or similar role
- 1+ years of hands-on Salesforce experience - comfortable building reports, dashboards, and basic automations
- Strong Excel / Google Sheets skills - proficiency in formulas and data scrubbing
- Detail-oriented with high data integrity standards - you notice when something looks off
- Process-oriented mindset; comfortable operating in a fast-paced environment with some ambiguity
- Strong organizational skills with the ability to manage competing tasks across different internal stakeholders
- Clear written communicator - able to document processes and present data findings to non-technical stakeholders
Nice To Haves
- Canva or provided templates
Responsibilities
- Support day-to-day Salesforce administration across Sales, Onboarding, and Success - auditing data entry, resolving field inconsistencies, and cleaning messy records.
- Assist in outlining basic Salesforce validation rules, custom fields, page layouts, and entry automations to streamline GTM workflows.
- Support monthly incentive and commission tracking processes by auditing contract status, Go Live dates, and payout eligibility.
- Partner with the Sr. Manager to identify workflow friction in Salesforce and execute continuous improvements as operational needs evolve.
- Provide operational support for strategic merchant accounts, tracking milestones across agreement execution, onboarding, and activation.
- Coordinate with legal and account teams to assist with partner agreement tracking, amendments, and signature workflows.
- Coordinate logistics for key partner promotions, including building basic co-branded materials or collateral using Canva or provided templates.
- Execute ad-hoc requests from Strategic Account Managers and leadership to ensure priority accounts operate seamlessly.
- Build and maintain Salesforce reports and dashboards tracking sales funnel progress, onboarding throughput, and account performance metrics.
- Write clear, step-by-step Standard Operating Procedures (SOPs) and quick-reference guides to drive team adoption of new processes and tools.
Benefits
- competitive compensation package with equity
- 401(k)
- choice of medical, dental, and vision plans
- company paid short and long term disability coverage
- paid time off
- flexible time off for exempt employees
- paid vacation for non-exempt employees
- paid sick leave in compliance with applicable law
- paid parental leave
- discounted meals
- exclusive perks across the Wonder family of brands
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
