Revenue Operations Associate

World 50 Group•Atlanta, GA

11d

About The Position

The Revenue Operations Associate (Commercial Operations & Contracts) serves as the operational backbone for the commercial lifecycle within the Accelerator team and reports directly to the Revenue Operations Manager. The role bridges Sales, Legal, Finance, and Account Management, stewarding contracts from initiation through execution, billing reconciliation, and service fulfillment. As the primary gatekeeper for commercial integrity, the associate manages end-to-end contracting workflows, maintains audit-ready compliance, governs event attendance allocation and partner entitlements, executes invoicing, and serves as an operational point of contact for external partners. The role calls for analytical capability, attention to detail, and proactive problem-solving to remove bottlenecks and prevent operational revenue leakage. The position also supports internal sales and client teams with contract processes, pricing rules, approval thresholds, and intake workflows; maintains Salesforce data quality; improves procedures, templates, and Google Sheets models; and delivers reporting to the Revenue Operations Manager. World 50 Group describes a culture centered on community, collaboration, learning, inclusion, and lasting impact.

Requirements

2–4 years of progressive experience in Revenue Operations, Sales Operations, Commercial Operations, Deal Desk, or Paralegal/Contract Management.
Direct experience managing contract intake workflows, tracking SOWs, and navigating standard legal and commercial terms.
Proficiency with Salesforce CRM, including opportunity management, custom fields, and reporting.
Advanced Google Sheets or Excel skills, including advanced lookups, pivot tables, data hygiene, and reconciliation models.
Familiarity with quote-to-cash workflows, pre-bill audit standards, and enterprise invoicing mechanics.
Exceptional operational rigor and ability to identify missing contract clauses, inaccurate billing amounts, or mismatched CRM fields.
Polished written and verbal communication skills for working with internal sales leaders and external partner operations teams.

Responsibilities

Facilitate end-to-end execution of partner agreements, non-disclosure agreements, and standard SOWs in alignment with commercial guidelines and risk policies.
Coordinate contract redlines and signatures among account managers, external partner legal teams, and internal counsel, and track negotiations and turnaround.
Maintain a centralized, audit-ready digital contract repository and ensure executed agreements, amendments, and tax forms are logged, tagged, and synced with CRM records.
Monitor contracting pipeline stages and flag legal roadblocks, contract expirations, and renewal deadlines.
Generate and deliver accurate invoices on time according to contract terms and payment schedules.
Reconcile signed contract terms, CRM opportunity records, and finance ledgers to identify revenue leakage, unbilled deliverables, and invoicing discrepancies.
Investigate and handle partner billing inquiries, credit requests, and invoice adjustments, escalating issues when needed.
Audit partner contract terms and govern event allocations and program inclusion across roundtables and virtual events.
Maintain attendee allocation tracking models to balance capacity, prevent over-subscription, and ensure contractual fulfillment.
Reconcile post-event attendance records against Salesforce contractual entitlements and provide membership teams with utilization data for renewals.
Guide new partners and commercial vendors through administrative onboarding, including vendor profiles, payment details, and compliance verifications.
Serve as the liaison for external partner operations and billing desks, responding to procedural inquiries and resolving operational bottlenecks.
Track partner compliance with performance timelines, delivery benchmarks, and insurance or regulatory prerequisites, and alert account owners to risks.
Advise internal sales and client teams on contract processes, pricing tier rules, approval thresholds, and intake workflows.
Maintain Salesforce contract fields, opportunity stages, partner accounts, and delivery trackers.
Improve SOPs, templates, and Google Sheets models, including integrating AI workflows to reduce manual data entry and accelerate deal velocity.
Provide weekly reports and exception dashboards to the Revenue Operations Manager on pipeline status, pending signatures, billing milestones, and capacity allocations.