Revenue Operations Analyst

SolarWinds•Austin, TX

About The Position

SolarWinds is seeking a Revenue Operations Analyst to leverage Salesforce expertise and business acumen to design scalable processes, enhance operational efficiency, and enable data-driven decisions across global go-to-market teams. The role collaborates closely with BizApps, the GTM organization, and Sales Operations & Finance to streamline operations, improve visibility, and ensure systems support predictable, sustainable growth. The analyst supports operational requests and rhythms, maintains data quality, improves processes, and delivers operational analytics and reporting. The role also builds executive dashboards and KPI reporting in Tableau, develops advanced Excel models, optimizes Salesforce data structure and reporting, automates recurring reporting, and presents insights and recommendations to senior leadership.

Requirements

At least 5 years of experience in Revenue Operations, Sales Operations, Business Operations, or a related GTM support role.
Hands-on Salesforce experience, including navigation, reporting, troubleshooting, and basic data management.
Hands-on experience with Tableau and Salesforce.
Strong organizational skills and ability to manage multiple requests efficiently.
Excellent communication skills and a customer-focused mindset.
Comfort working in a fast-paced, high-volume operational environment.

Nice To Haves

Experience with GTM tools such as Outreach, ZoomInfo, Clari, Gong, Marketo/Pardot, Gainsight, or Salesforce.
Experience with ticketing systems such as Zendesk, Jira, or ServiceNow.
Proficiency in Excel or Google Sheets for data analysis and cleanup.
Familiarity with SaaS GTM processes, including lead routing, opportunity stages, and renewals.

Responsibilities

Handle ad hoc operational requests from GTM teams, including reporting updates, data corrections, and process clarifications.
Perform routine data hygiene tasks, monitor system health, and ensure data is clean, accurate, and actionable.
Partner with Sales, Marketing, Customer Success, and Finance to solve problems and improve processes.
Update SOPs, maintain knowledge base articles, and suggest improvements to reduce recurring issues.
Assist with weekly, monthly, and quarterly reporting, forecasting, and pipeline reviews.
Lead end-to-end operational analytics in collaboration with sales, finance, and customer success functions to drive decision-making.
Build and maintain executive dashboards and KPI reporting in Tableau to provide real-time visibility into pipeline health and revenue performance.
Develop advanced Excel models for strategic planning and business reviews.
Optimize Salesforce data structure and reporting to support GTM forecast accuracy and sales productivity metrics.
Automate recurring reporting to improve processes and data integrity across systems.
Create standardized reporting frameworks to ensure consistency, governance, and audit readiness.
Present insights and recommendations to senior leadership, supporting the GTM organization and influencing strategic initiatives.