Revenue Operations Analyst

Gravyty

6d•Remote

About The Position

We’re looking for a strategic, analytically-minded Revenue Operations professional to support revenue reporting, build visibility across the full GTM funnel, and generate insights that help identify pipeline and retention risks. You’ll partner across Sales, Marketing, and Customer Success to translate data into clear insights and recommendations that inform decision-making. This role combines strong SaaS metrics knowledge, hands-on analytics execution, and the ability to prioritize the questions that matter most. You’ll work closely with GTM and leadership teams to support reporting, improve data quality, and strengthen how we understand revenue performance. This is a fully remote role and can be held by an employee living in Canada or the United States.

Requirements

2–5 years in Revenue Operations, Sales Operations, Business Intelligence, or GTM Analytics, ideally in B2B SaaS
Advanced Excel / Google Sheets skills (data modeling, formulas, analysis)
Experience with BI tools (Looker, Tableau, Power BI, Mode, or similar)
Strong Salesforce reporting and dashboard experience

Responsibilities

Build and maintain dashboards and reports covering key SaaS metrics (ARR, bookings, pipeline, churn, retention)
Support the preparation of executive and board reporting through data analysis and insights
Ensure consistency and accuracy of reporting in partnership with Rev Ops and Finance
Identify trends and provide clear insights to help explain performance
Analyze marketing performance, lead quality, funnel conversion, and attribution
Track key sales metrics including pipeline coverage, velocity, win rates, and stage conversion
Monitor customer health, expansion trends, and churn drivers by segment and cohort
Connect insights across the customer journey—from acquisition through renewal and expansion
Track pipeline health and highlight risks or gaps (coverage, velocity, stalled deals)
Monitor churn and retention trends, including cohort performance and leading indicators
Flag early signals of risk or opportunity to Sales and Customer Success teams
Support ongoing improvements to forecasting and risk tracking approaches
Support territory planning, capacity modeling, and forecast analysis through data modeling
Build analyses to answer key business questions (e.g., pipeline gaps, conversion challenges, retention trends)
Translate ambiguous questions into structured analyses with clear findings
Provide data-backed recommendations to support decision-making
Build and maintain dashboards in BI tools (e.g., Looker, Tableau, Power BI)
Support reporting and dashboarding within Salesforce and other GTM systems
Identify data quality issues and partner with system owners to improve accuracy and consistency
Document key metrics, definitions, and reporting methodologies