Revenue Manager
About The Position
Four Seasons Residence Club Aviara in Carlsbad is seeking a Revenue Manager to lead our Residential Revenue Management efforts with precision, insight, and a commitment to Four Seasons excellence. This on‑site role oversees homeowner usage and villa rental inventory, ensuring an optimal balance between owner priorities, guest experience, and revenue performance. You will turn analytics into strategic, results‑driven action, while partnering closely with Commercial, Operations, Owner Services, and Marketing teams. The ideal candidate is a strategic, collaborative leader who thrives in a dynamic environment and can elevate profitability while preserving Aviara’s signature blend of luxury hospitality and residential serenity.
Requirements
- Strong analytical, strategic, and communication skills with the ability to translate complex data into meaningful recommendations.
- Advanced knowledge of spreadsheets, pivot tables, and business intelligence tools.
- Proficiency with MS Office Suite, Teams, and preferred experience with TravelClick, Lighthouse, and Opera PMS.
- Demonstrated ability to present data visually and communicate insights to a variety of audiences.
- Excellent time‑management and organizational skills, with the ability to lead multiple priorities simultaneously.
- Confidence presenting alternate viewpoints and building consensus through data‑driven recommendations.
- Previous luxury hospitality experience in Revenue Management or Reservations (minimum 1 year preferred).
Nice To Haves
- Experience within a residential or resort environment is a strong asset.
Responsibilities
- Lead the development and execution of the Residence Club’s revenue strategy, maximizing homeowner availability and driving villa rental performance across all distribution channels.
- Transform sophisticated business analytics into clear, actionable strategies that elevate overall revenue, room profitability, and long‑term planning.
- Create annual budgets and monthly forecasts for occupancy, ADR, and revenue, ensuring accuracy and alignment with property goals.
- Oversee homeowner use calendars and villa rental inventory, maintaining optimal allocations, blocks, and availability across systems.
- Drive pricing strategy using competitive analysis, market insights, and collaboration with internal partners and third‑party experts.
- Guide and facilitate weekly Revenue Strategy and Forecast Meetings, fostering collaboration and momentum across the Commercial Team.
- Champion total revenue management, identifying opportunities across Rooms, F&B, Spa, and ancillary revenue streams, partnering with operations to implement and measure initiatives.
- Manage OTA partnerships, corporate marketing alignment, and vendor relationships to support strategic promotions and digital campaign performance.
- Oversee digital merchandising strategy—including web packages, online upsell content, GDS positioning, and OTA visibility.
- Serve as the business owner of key systems such as Opera PMS, TravelClick, Lighthouse, and revenue management technology, ensuring accuracy and best‑practice utilization.
- Support Owner Services with villa rental reservations, group blocks, team coaching, and incentive programs to enhance booking performance.
- Prepare monthly revenue reports and insights for leadership, clearly articulating trends, results, and opportunities.
Benefits
- Health Insurance – Medical, Dental & Vision
- Company Match 401(k) Plan
- Complimentary stays at Four Seasons worldwide
- Complimentary employee meal
- Laundered employee uniform
- Complimentary on‑site parking
- Growth & Development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
