Revenue Manager

AccorHotelNew York, NY
Onsite

About The Position

The Revenue Manager will be responsible for producing daily, weekly, monthly, and ad-hoc reports with analysis to identify areas for revenue optimization. This role involves monitoring and ensuring rate and inventory integrity across all distribution channels, identifying and rectifying discrepancies. The position also assists in preparing competitive analyses and supporting documents for revenue meetings, understanding and projecting market trends, and reviewing group cut-off dates. The Revenue Manager will support the monthly forecasting process, annual budget creation, and long-term projections. This role requires close collaboration with the reservation team and other departments to align strategies and achieve revenue goals. Additionally, the Revenue Manager will assist with system maintenance, including rate loading and restrictions management, and act as a system expert within distribution, RM, and reporting platforms. The role also involves aiding in content management for digital channels and maintaining relationships with the Global Reservations Center. Finally, the Revenue Manager will support special projects focused on uncovering new revenue opportunities.

Requirements

  • Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience.
  • Experience in hotel operations management, revenue management which includes knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies.
  • Demonstrated effective verbal and written communication skills and experience with industry and market trends as they relate to revenue opportunities along with a demonstrated ability to drive revenue.
  • Knowledge of effective hotel pricing concepts, yield management optimization and selling strategies as well as the ability to determine which concepts to apply in given market conditions.
  • Demonstrated experience in industry training, including preparation, implementation and delivery of training programs.
  • Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions.
  • Strong communication skills, both verbal and written
  • Dynamic can-do attitude
  • Must be legally eligible to work in the United States.

Nice To Haves

  • Experience with IDeaS RMS, Opera PMS/Opera Cloud, TARS, Passkey, Delphi is preferred

Responsibilities

  • Produces daily, weekly, monthly and ad-hoc reports in timely and accurate manners, provides analysis to identify area for revenue optimization.
  • Monitor and ensures rate and inventory integrity on Sofitel.Accor.com and all other distribution channels. Able to identify the root cause of discrepancies, collaborate with distribution team and rectify the issue.
  • Assists in the preparation of competitive analysis and other supporting documents for presentation at various revenue meetings, or for required reporting within the hotel, or to corporate teams, and ownership.
  • Understands and projects market trends and position relative to competitors, ensure pricing is properly positioned.
  • Reviews group cut-off dates to ensure proper inventory is being sold and leads Group Pick-Up Meetings with the Group Coordinator and Banquet Service Management team
  • Assists in the monthly forecasting process, and creation of the annual budget as well as long term projections.
  • Works closely with reservation team and communicates strategies and restrictions. Aligns and communicates strategies with other departments to achieve the common revenue and profitability goals.
  • Assists with system maintenance including but not limited to, rate loading, restrictions management, monitoring forecasted demand, and running daily system checks. System expert within distribution, RM and reporting platforms.
  • Aids in content management in digital channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
  • Maintains close relationships with GRC (Global Reservations Center) to ensure the call center is up to date on the hotel's information at all times.
  • Supports special projects within RM and Distribution, focused on uncovering new revenue opportunities.

Benefits

  • Employee discounts
  • exceptional benefits
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