Revenue Manager

HEI Hotels & Resorts•Los Angeles, CA

1d•$70,000 - $90,000

About The Position

The Revenue Manager optimizes the hotel’s Rooms and Catering revenue in collaboration with the General Manager, Director of Sales, Front Office Manager, and hotel team. The role monitors distribution channels and reservation sources, manages inventory, market mix, and pricing, communicates demand patterns to the revenue team, assists with forecasting, and develops strategies to increase market share. The position works with the Regional Director of Revenue Management to implement revenue management programs and initiatives. It conducts competitor pricing and product analyses, participates in pricing decisions across transient, group, and wholesale segments, facilitates sales and revenue strategy meetings, contributes to budgeting and business planning, and prepares revenue reports. The role also includes team leadership responsibilities such as interviewing, hiring, training, recommending performance evaluations, resolving problems, and recommending discipline or termination when appropriate.

Requirements

Two years of revenue management experience required.
In-depth understanding of spreadsheets and statistical methods for analyzing data.
Strong analytical skills.
Ability to identify relevant data and use it to draw inferences about the impact on hotel revenues.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to use PMS, reservation, and revenue management systems to forecast and implement optimal strategies.
Effective verbal and written communication skills, including the ability to adapt communication style to different audiences.

Nice To Haves

Bachelor’s degree in Hotel Administration, Business, Statistics, Marketing, Finance, or a relevant field of work preferred.

Responsibilities

Update and manage selling strategies and product information across distribution channels and reservation sources, including onsite sources, third-party reservation providers, call centers, websites, and GDS.
Optimize RevPAR by analyzing and forecasting demand, establishing selling and oversell strategies, and determining optimal market mix.
Work with the General Manager, Director of Sales, and hotel team to establish strategies to increase Rooms and Catering revenue.
Work with the Regional Director of Revenue Management to implement revenue management programs and new hotel initiatives.
Analyze competitor prices and products to maintain appropriate rate positioning and product offerings.
Participate in pricing decisions for transient, group, and wholesale segments.
Facilitate daily and weekly Sales and Revenue Strategy meetings.
Interview, hire, and train employees; recommend performance evaluations; resolve problems; support open communication; and recommend discipline or termination when appropriate.
Participate in budgeting and business planning for Food and Beverage, including Catering, and other revenue-generating departments.
Contribute to annual budgeting and the sales and marketing plan process.
Generate and distribute daily, weekly, and monthly revenue management reports, and present results from all segments, including internet channels.
Maintain historical statistical data across distribution channels and market segments.
Monitor travel-related websites to ensure competitive availability and pricing.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.