Revenue Manager

CoralTree Hospitality•Kihei, HI

About The Position

The Revenue Manager oversees revenue strategy, distribution, and performance optimization for a portfolio of high-end residential and boutique hospitality assets across the Hawaiian Islands. The role develops and executes pricing, inventory, and channel strategies to maximize revenue and profitability, using SynXis, Beyond Pricing, KeyData, Revinate, Track, and major OTA partners. The position is based on the Island of Maui and reports directly to the Area Director of Revenue Strategy.

Requirements

  • Proven analytical and conceptual skills.
  • Demonstrated proficiency in Microsoft Excel.
  • Exceptional verbal, written, and presentation skills.
  • Exceptional problem-solving and process-improvement skills.
  • Exceptional partnering skills.
  • Ability to simplify complex data into understandable, actionable metrics and recommendations.

Nice To Haves

  • Three to five years of prior supervisory experience preferred.
  • Strong working knowledge of Springer Miller Property Management, Hyatt Reserve, and Envision Group System preferred.

Responsibilities

  • Develop and execute revenue management strategies for the residences portfolio to maximize occupancy, ADR, and RevPAR.
  • Analyze market trends, competitive pricing, and demand patterns to identify revenue opportunities.
  • Implement dynamic pricing models within Beyond Pricing, KeyData, and SynXis systems to optimize rate structures.
  • Monitor pickup pace, booking windows, and forecast accuracy, adjusting strategies as needed.
  • Maintain and manage property inventory, rate plans, and restrictions within SynXis CRS and TRACK PMS.
  • Ensure rate parity and inventory accuracy across brand.com, OTAs, GDS, and direct channels.
  • Troubleshoot connectivity issues between TRACK, PMS, Beyond, KeyData, and SynXis to ensure seamless data synchronization.
  • Regularly audit system settings to prevent rate leakage or overbooking.
  • Produce monthly and quarterly revenue forecasts by market segment.
  • Build ad-hoc reports that provide insight into data trends and inform decision-making.
  • Partner with Operations and Sales teams to align pricing and inventory controls with operational capacity and guest needs.
  • Present to ownership groups as required, with support and guidance from the Area Director.
  • Coordinate with the Finance team to ensure accurate revenue reporting and recognition.
  • Participate in weekly strategy meetings to discuss market trends, forecast updates, and tactical adjustments.
  • Lead or co-lead weekly revenue strategy meetings, ensuring clear recommendations, tactical alignment, and follow-through with support from the Area Director.
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