Revenue Grow Manager

Envita Medical Centers LLC•Scottsdale, AZ

8h•$110,000 - $140,000•Onsite

About The Position

The Revenue Growth Manager leads the operational performance of Envita Insights’ patient engagement and enrollment funnel, from initial inquiry through enrollment and handoff to the Patient Care Specialist, with subsequent coordination with the Physician Team. The role provides direct and indirect oversight of the Remote Call Team, Patient Care Advocates, and Patient Enrollment, and is accountable for total new revenue and P&L growth. The baseline performance standard is at least 15% month-over-month growth in both, compounding from the first full month in the seat. This is a hands-on leadership role focused on improving conversion, follow-up, CRM execution, team capability, and the connection between marketing investment and completed enrollments. The manager establishes marketing priorities and presents proposed execution plans to the Insights Division Manager for review and Division Leadership’s final approval, then partners with the Google Ads Marketing Manager and GHL Administrator to execute approved plans. The role operationalizes Envita’s Care Path Conversation Framework, including approved language, structured engagement, qualification, clinical candidacy review, and ethical patient-centered communication. Clinical suitability and judgment remain with the Physician Team; Compliance owns approved language and disclosures. The manager establishes operating standards, staffing patterns, shift coverage, coaching cadence, SLAs, call audits, certification, scorecards, and corrective-action processes. The role owns nurture cadences and lost-lead reactivation, built and automated in GHL, and designs and manages the enrollment handoff to the Patient Care Specialist. It reports weekly performance and funnel indicators, diagnoses bottlenecks, and recommends staffing, technology, automation, and AI investments through the appropriate approval process. The position is full-time and on-site in Scottsdale, Arizona, and reports to the Insights Division Manager. The role requires a proven record of growing sales revenue or enrollment month-over-month while leading an inbound and outbound phone team, along with hands-on fluency in digital lead generation and CRM. Success depends on immediate results, analytical discipline, effective coaching, and preserving patient trust while pursuing growth.

Requirements

Proven record of growing sales revenue or enrollment month-over-month as the leader of an inbound and outbound phone team.
Hands-on fluency in digital lead generation and CRM.
Demonstrated ownership of revenue or enrollment targets, with measurable results, time periods, and the candidate’s direct contribution.
Experience leading inbound and outbound phone-based enrollment or consultative sales teams, including direct reports and supervision through team leads or managers.
Track record of improving conversion and team performance through coaching, call quality, documented workflows, and CRM discipline.
Demonstrated ability to connect marketing sources and spend to completed enrollments, revenue, and acquisition efficiency.
Ability to lead a structured, measurable phone-based sales operation, including funnel definitions, stage discipline, SLAs, call-quality standards, and pipeline hygiene.
Ability to build and coach conversation frameworks and train talk tracks and objection handling.
Ability to use ethical persuasion and avoid pressure tactics, false urgency, and clinical overreach.
Experience implementing management routines such as coaching cadence, call audits, scorecards, certification, and documented corrective action.
Ability to interpret campaign and source data, set priorities based on enrollment rather than lead volume, and write execution plans for others.
CRM fluency and ability to use automation and AI to strengthen the patient conversation.
Analytical ability to define funnel measures, speed-to-lead, and cost per enrolled patient and use them to make decisions.
Ability to achieve growth while maintaining respectful, accurate, patient-centered communication.

Nice To Haves

Experience as a Sales Manager or Inside Sales Manager in a high-touch, consultative healthcare or wellness business with an inbound and outbound phone motion.
Experience as a Patient Access, Admissions, or Enrollment Manager at a specialty medicine business with documented conversion growth.
Experience as a Growth or Demand Generation Manager who has also run a phone-based enrollment or sales team.
GoHighLevel (GHL) experience.

Responsibilities

Own total new revenue and P&L growth, with a minimum standard of 15% month-over-month, compounding.
Lead the operational performance of the Remote Call Team, Patient Care Advocates, and Patient Enrollment, including oversight through the Remote Call Team Manager.
Establish standards, staffing patterns, shift coverage, management cadence, SLAs, SOPs, and weekly scorecards for the teams.
Set patient-acquisition marketing priorities and present proposed execution plans, expected volume, cost, and revenue impact to the Insights Division Manager for review and Division Leadership approval.
Partner with the Google Ads Marketing Manager and GHL Administrator to execute approved marketing plans and measure results.
Operationalize the Care Path Conversation Framework; audit calls, coach staff, certify team members, and require adherence to approved and ethical patient communication standards.
Own nurture cadences and lost-lead reactivation, built and automated in GHL.
Define, monitor, and report funnel measures including speed-to-lead, contact rate, qualified progression, enrollment conversion, CRM compliance, follow-up adherence, revenue per enrollment, and cost per enrolled patient by source.
Complete a funnel diagnostic, document baselines and root causes, and prioritize improvement levers using verified data.
Design and manage the enrollment handoff to the Patient Care Specialist, including required information, timeliness, and acceptance standards.
Run documented coaching and corrective-action processes, including weekly one-on-ones, call audits, skill-development plans, and performance-improvement plans in partnership with Human Resources.
Coordinate with the Strategy & Insights Analyst on funnel definitions, attribution, and reporting; with the Physician Team on care-path criteria; and with Compliance on dialogue and disclosures.
Escalate clinical suitability concerns, care-path disputes, patient complaints, and inappropriate claims to the appropriate authority.
Recommend staffing, technology, automation, and AI investments to the Insights Division Manager for Division Leadership approval.
Report results and corrective plans to the Insights Division Manager and support official reporting for Division Leadership.