Revenue Cycle Supervisor

UVA Health • Charlottesville, VA

3d • $48,462 - $96,925 • Hybrid

About The Position

The Revenue Cycle Supervisor leads a team of 19 Preauthorization Coordinators supporting infusion services across UVA Medical Center and community-based locations. The team handles prior authorization, insurance verification, and financial clearance activities to help patients receive care without unnecessary authorization-related delays while supporting organizational revenue cycle performance.

The supervisor serves as a primary resource for employee questions, escalations, coaching, and performance management, while ensuring quality, compliance, and service standards. The role also develops and maintains standard work, policies, procedures, and workflow documentation to support operational consistency and continuous improvement. The position partners with clinical teams, providers, operational leaders, and payers to resolve barriers to patient access and supports authorization workflow optimization, quality improvement, and Epic-based process enhancements.

This position offers a hybrid work environment with remote flexibility and scheduled onsite collaboration opportunities. The annual pay range is $48,462 to $96,925, with individual compensation based on qualifications, experience, and/or education.

Requirements

• High school graduate or equivalent.
• At least 3 years of relevant experience.
• Working knowledge of systems used in medical provider billing, including CPT, HCPCS, ICD-9-10, and modifiers.
• Thorough knowledge of third-party billing and reimbursement.

Nice To Haves

• Bachelor’s degree.
• Supervisory experience.

Responsibilities

• Lead, coach, and develop a team of 19 revenue cycle professionals responsible for preauthorization and financial clearance activities.
• Manage staffing resources, productivity expectations, quality metrics, and service-level goals.
• Serve as the first point of contact for employee escalations, patient concerns, and complex authorization issues.
• Monitor work queues and workflows to ensure timely completion of financial clearance activities.
• Partner with clinical teams, providers, operational leaders, and payers to resolve barriers affecting patient access.
• Create, update, and maintain standard operating procedures and workflow documentation.
• Provide performance feedback, coaching, and development opportunities to support employee growth and accountability.
• Drive continuous improvement through data analysis, reporting, and process optimization.
• Support compliance with payer requirements, regulatory expectations, and organizational policies.
• Ensure patients receive clear communication regarding financial clearance and authorization-related matters.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Generous paid time off.
• Retirement savings.
• Long-term and short-term disability.
• Health savings plans and flexible spending accounts.
• Certification and education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED