Revenue Cycle Specialist

Aria Care Partners•Overland Park, KS

4d•Hybrid

About The Position

Aria Care Partners is hiring a Revenue Cycle Specialist to facilitate timely collection of invoices. The role builds relationships with business office managers at assigned facilities and works with responsible parties to obtain payment. The position also supports billing questions, Medicaid adjustments, account documentation, and collection-related coordination with internal stakeholders. The position is based at the company’s Overland Park, Kansas headquarters for the first six months, after which it moves to a hybrid arrangement. Candidates living more than 50 miles from Overland Park may be considered for a fully remote position. The schedule is standard business hours, Monday through Friday. Work takes place in a normal office setting with minimal exposure to health or safety hazards, and substantial time is spent working on a computer.

Requirements

Associate’s degree or equivalent work experience; an associate’s degree is preferred.
At least 2 years of experience in accounts receivable, collections, customer service, or account management.
Proficiency with Microsoft Office products, including Excel, Word, and Outlook.
Experience working in Salesforce or another CRM system.
Problem-solving skills, including identifying and resolving problems in a timely manner.
Customer-service skills, including managing difficult situations, responding promptly to customer needs, soliciting feedback, responding to requests for assistance, and meeting commitments.
Planning and organization skills, including prioritizing and planning work and using time efficiently.
Attention to detail and quality-control skills, including demonstrating accuracy, monitoring work quality, and applying feedback.
Adaptability to changes in the work environment, competing demands, frequent change, delays, or unexpected events.
Dependability, including punctuality, following instructions and management direction, and seeking feedback to improve performance.
Ability to work in a team environment.

Nice To Haves

Associate’s degree.

Responsibilities

Communicate with assigned facilities and build positive relationships to facilitate timely payment of invoices.
Contact responsible parties to obtain payment for outstanding invoices.
Contact case workers as necessary to expedite Medicaid adjustments.
Work in the phone queue to answer questions about Senior Dental Care billing.
Clearly document all interactions in Salesforce.
Recommend write-offs for uncollectable accounts.
Partner with internal stakeholders to meet company objectives.
Provide periodic updates to the supervisor on assigned accounts.
Perform other duties as assigned.