Referral Coordinator, Revenue Cycle Specialist, Baptist MD Anderson

Baptist Health System, Inc.•Remote - Georgia, GA

6d•Remote

About The Position

Baptist Health is recognized as a top place to work in health care and is the leading provider of patient care in Northeast Florida. As a locally governed, faith-based, not-for-profit health system, Baptist Health offers a full spectrum of care through six hospitals and over 200 locations, including centers of excellence like Baptist MD Anderson Cancer Center. We are hiring a Revenue Cycle Referral Coordinator for the Baptist MD Anderson team in Jacksonville, Florida. This is a full-time day position located at Baptist MD Anderson Medical Center. The department supports oncology patients in a fast-paced, high-volume environment with mandatory overtime. The primary goal of this role is to ensure successful patient appointment scheduling and timelines. We are seeking candidates experienced in obtaining diagnostic/imaging appointments (CTs, MRIs, PETs, etc.). The role requires managing competing priorities with a focus on quality over productivity, and there are opportunities for growth within BMDA. The shift hours are between 9:00 AM and 5:30 PM. The primary purpose of the BMDA Referral Coordinator is to work directly with patients, physician teams, and insurance companies to obtain necessary authorizations and/or referrals for various appointment types. Adherence to department policies regarding eligibility/benefits verification and prior authorization requirements is crucial. Authorizations and referrals must be obtained promptly and documented accurately in relevant systems. The coordinator is responsible for escalating financial clearance issues to the supervisor in a timely manner and should possess knowledge related to oncology.

Requirements

Experience in obtaining (not just verifying) diagnostic/imaging appointments (CTs, MRIs, PETs, etc).
High school diploma (or higher)

Nice To Haves

Knowledge related to the field of oncology.

Responsibilities

Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility.
Adhere to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties.
Obtain authorizations and referrals in a timely manner and clearly document the status of such in the relevant systems.
Responsible for timely escalation of financial clearance issues to the supervisor.
Possess knowledge related to the field of oncology.