Revenue Cycle Specialist
AccessHealth•Richmond, TX
•Onsite
About The Position
Responsible for online and telephonic insurance verification, both in advance and day of appointments for clients that walk-in with new or updated insurance info. Assist in the updating of computerized patient information including, but not limited to patient demographic and billing information.
Requirements
- High school diploma or GED required
- Typing ability required
- One year of work experience in a medical setting, or three years of insurance verification experience and financial counseling required.
- Familiarity with office machines: computer, calculator, fax, and photocopier.
- Familiarity with accounting principles and insurance billing.
- Demonstrated helpful, positive attitude.
- Demonstrated ability to handle difficult staff and patients.
- High ethical standards.
- Strong work ethic.
- Demonstrated ability for multi-tasking.
- Demonstrated customer service skills
- Demonstrated problem solving skills
- Detail oriented.
- Team player.
- Ability to work with people of all socioeconomic levels.
- Consumer advocate for quality health care and services.
Nice To Haves
- Medical Office Administration certificate preferred
- Bilingual ability in Spanish strongly preferred.
Responsibilities
- Verify eligibility and document verification.
- Check client account for outstanding balance.
- Assist client with arrangement for payment.
- Responsible for following billing and collection rules.
- Review patient deductible and/or copays and enter information into NextGen, provide front of patient responsibilities.
- Discuss financial obligations with patient and make necessary arrangements.
- Provide answers to patients, clerical staff and insurance companies.
- Works in conjunction with billing team on ensuring clean billing.
- Navigate provider online portals and systems.
- Meeting individually with clients to determine their financial objectives risk tolerance, income, expenses, assets and referring patient to registration for additional services.
- Observe lobby activity to ensure that all patients are waiting in appropriate area and/or have signed into the clinic.
- Accept job related assignments, training, and development in new tasks and technologies.
- Comply with all company policies, procedures and regulatory requirements.
- Performs all other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
