Dental Revenue Cycle Payment Posting

Star Dental Partners • Plano, TX

4d • Onsite

About The Position

Star Dental Partners (SDP) is seeking a Revenue Cycle Payment Poster to join its fast-paced Dental Service Organization. The role primarily posts payments and also follows up on open insurance claims, processes patient insurance refunds, interprets insurance explanation of benefits (EOB) statements, and makes necessary claim adjustments so patient ledgers accurately reflect the EOBs. Payment posting for multiple office locations is required. Insurance credentialing knowledge is strongly preferred. This is a full-time hourly position requiring commute to the Plano, Texas office and an approximately 40-hour weekly schedule; extended hours may be requested or required.

Requirements

• High school diploma.
• Three years of experience working in the dental industry.
• Two years of collections, accounts receivable, and/or related experience.
• Proficiency in practice management software (PMS).
• Demonstrate urgency and work well under pressure.
• Be self-motivated and goal-oriented, with initiative to work independently.
• Be an effective team player and collaborator.
• Be highly detail-oriented and accurate.
• Be able to prioritize, multitask, and meet deadlines.
• Have excellent written and verbal communication skills.
• Represent the company professionally.
• Be able to handle confidential information efficiently.
• Demonstrate integrity, responsibility, and accountability.
• Commute to the Plano, Texas office.
• Maintain a full-time schedule of approximately 40 hours per week; extended hours may be requested or required.
• Prolonged sitting and standing as needed, and ability to lift up to 10 pounds.

Nice To Haves

• Dentrix practice management software experience.
• Insurance credentialing knowledge.

Responsibilities

• Enter payments and adjustments at the provider level with a high degree of accuracy.
• Collect and review patient insurance information needed to complete billing, collections, appeals, and cash processes.
• Assist with day-end and month-end processing.
• Process dental insurance EOBs, appeals, and denials, and follow up appropriately on denial resolutions.
• Research and resolve electronic claim rejections.
• Process necessary insurance or patient correspondence.
• Independently analyze, report, and communicate reimbursement trends or delays, including billing and claim denials, pricing errors, and payments.
• Perform other duties as required to support the Revenue Cycle department.

Benefits

• Paid time off (PTO), company holidays, bereavement leave, and jury duty leave.
• Paid $25,000 basic employee life and AD&D insurance.
• Paid employee assistance program (EAP) for employees and their households.
• Medical, dental, and vision insurance (BCBS).
• Voluntary short-term disability.
• Voluntary life and AD&D insurance.
• Medical and dependent care flexible spending accounts (FSA).
• Accidental injury, critical illness, and hospital indemnity plans with wellness incentives.
• Pet insurance.
• 401(k) with pre-tax and Roth employee participation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED