Payment Posting Specialist

Vital Care Infusion Services • Houston, TX

4h • $19 - $23

About The Position

The Payment Posting Specialist works in a team-based environment and is responsible for accurately posting and reconciling payments from patients, payers, and third parties in a timely manner. The role maintains relationships with franchise locations, coordinates with internal departments and payers, and supports the payment posting workflow and related applications. This is a full-time position.

Requirements

• High school diploma or equivalent.
• Excellent listening, speaking, comprehension, and writing skills.
• Understanding of processes, systems, and techniques for successfully posting insurance explanations of benefits.
• Ability to identify gaps and problems through documentation review, determine lasting solutions, make effective decisions, and take corrective action.
• Strong organizational skills and ability to track and maintain clear, complete records of activities, cases, and related documentation.
• Knowledge and skill in using the Microsoft Office suite and pharmacy applications.

Nice To Haves

• 1–2 years of insurance posting experience preferred.

Responsibilities

• Maintain positive ongoing relationships with franchises through regular email or phone contacts.
• Work independently, prioritize tasks, and align work with Vital Care goals.
• Contribute as a team player and display Vital Care's core values.
• Obtain remittance notifications from internal applications and external sources to post payments to patient accounts promptly.
• Complete the reconciliation process in accordance with company policies.
• Communicate with other Vital Care departments about payer issues or concerns.
• Assist Information Technology with implementing internal applications that support the posting department.
• Work with payers and Revenue Cycle team members to track payer recoupments through refunds or offsets.
• Work with the team to ensure payments are posted to patient accounts in a timely manner.
• Scan checks into bank software for daily deposits.
• Analyze explanations of benefits to ensure adjustments and transfers are applied appropriately.
• Process and post credit card payments.
• Index payments to the daily posting workflow to support timely posting.
• Perform additional duties of similar complexity as assigned by Vital Care Leadership.

Benefits

• Comprehensive medical, dental, and vision plans.
• Flexible spending and health savings accounts.
• Paid time off, personal days, and company-paid holidays.
• Paid paternal leave.
• Volunteerism days off.
• Company-sponsored basic life insurance and long-term disability insurance.
• Employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
• 401(k) matching.
• Tuition reimbursement.
• Employee assistance programs for mental health, financial, and legal support.
• Rewards programs offered by the medical carrier.
• Professional development and growth opportunities.
• Employee Referral Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED