Revenue Cycle Payment Poster

Winner Regional Healthcare Center • Winner, SD

20h • Onsite

About The Position

The Payment Poster is responsible for various duties related to payment posting, including opening mail, preparing deposits, and posting cash, credit card, and electronic payments in appropriate software such as EPIC, Lawson, and Point Click Care. This role also involves downloading and/or scanning insurance explanation of benefits, maintaining allocations in Beanware software, and reviewing denied insurance payments to assign them to the correct personnel. Additionally, the position manages patient accounts according to guidelines for unpaid services, which may include establishing payment arrangements, intervening with third-party payers, assigning past-due accounts to collections, or discharging them to charity care/uncollectable. The Payment Poster will also answer incoming calls from patients, third-party payers, and attorneys seeking account information.

Requirements

• Minimum of high school education
• Computer skills essential
• Ability to read, write, speak and understand the English language.
• Excellent oral and written communication skills
• Work with customers and co-workers in a professional manner.
• Tact and courtesy when dealing with all customers.
• Able to work with limited supervision.
• Computer and bookkeeping experience
• Office machine/equipment knowledge.
• Must be able to pay attention to detail.
• Must be able to concentrate and work on tasks amidst distractions.
• Must exert self-control in difficult situations.
• Consistently projects a positive image of the facility.
• Must be able to edit and proof work and to discern small print and a variety of handwriting.
• Must be able to operate office equipment.
• Vital for communications with other staff directly or via telephone.
• Extensive interactions with customers, co-workers and supervisors either in person or via telephone.
• Must be able to establish priorities.
• Works in an environment of frequent interruptions.
• May be monitored for productivity and quality.
• Work must be done accurately.
• Constant interruptions in a multi-task clerical environment.
• Must be able to display control and confidence under stress or amidst distractions.

Nice To Haves

• Some trade course classes in accounting, business and communications would be very helpful in this position.
• Previous experience in medical billing preferred.

Responsibilities

• Opening mail
• Preparing deposits
• Posting cash, credit card, and electronic payments in appropriate software (EPIC, Lawson, Point Click Care)
• Downloading and/or scanning insurance explanation of benefits
• Maintaining allocations in Beanware software
• Reviewing denied insurance payments and assigning to proper person to work
• Managing patient accounts following guidelines for disposition of unpaid services
• Establishing payment arrangements with patients
• Intervening with third party payers
• Assigning past due accounts to collection agency or discharging to charity care/uncollectable
• Answering incoming calls from patients, third party payers, and attorneys requesting information on their account
• Records payments and adjustments made by patients and insurance companies.
• Researches amounts denied by insurance companies or bring it to the attention of the appropriate person working on the claim.
• Makes sure the deposit balances before it goes to the bank.
• Posts cash, credit card, and electronic payments in a timely manner.
• Maintain allocations for postings in Beanware software.
• Scans or downloads EOB’s from insurance companies so they can be easily retrieved by other office employees.
• Answers billing questions from patients by phone or in person.
• Uses resources available (i.e. Internet, Newslines, web conferences) to learn about new or updated accounts receivable procedures.
• Participates in department meetings within the business office and attends other informative meetings as instructed by the office manager.
• Retains information for daily and future use.
• Demonstrates critical thinking skills to manage day to day basic operations or has the ability to seek assistance when needed.
• Works steadily, efficiently, and shows consistent attention to the details of the work.
• Shares appropriate information and knowledge with coworkers.
• Uses software system for daily operations.
• Attempts to learn new ways to utilize our computer software (i.e. different reports).
• Reduces paper printouts to prepare for paper-light billing.
• Must comply with the Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the position.
• The employee has a duty to report any suspected violations of the law or the standards of conduct to the Compliance Officer or the Chief Executive Officer.

Benefits

• Rubella titer will be drawn initially
• TB skin testing upon hire
• Immunization required if no past exposure or indication of immunization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED