Revenue Cycle Manager

SPINE TEAM TEXAS MANAGEMENT COMPANY•Southlake, TX

2d•Onsite

About The Position

The Revenue Cycle Manager manages multiple business office positions, primarily focused on Accounts Receivable and Payment Posting, with coding knowledge preferred. The role works closely with the Business Office Operations Manager and Director of Revenue Cycle to meet business office goals and support Spine Team Texas’s mission. The manager implements strategies to increase revenue, reduce costs, and improve business office efficiency and effectiveness; ensures compliance with billing and claims-submission regulations; analyzes revenue cycle data; and maintains financial controls and processes. The role also trains and guides the revenue cycle team, supports staff development and new-hire training, builds productive relationships with stakeholders, and manages assigned team members and projects. The manager serves as department leader when the Business Office Manager or RCM Director is absent. Employees are expected to provide courteous, professional customer service, contribute positively to the team, and demonstrate reliability, sound judgment, initiative, professionalism, and adherence to company policies. The position is based at the Southlake headquarters and involves working in a well-lit, air-conditioned office. It requires extended periods of sitting, the ability to lift at least five pounds, and the ability to work under pressure. The role involves no exposure to blood or other potentially infectious materials.

Requirements

High school diploma required.
Strong knowledge of revenue cycle activities, especially Accounts Receivable and Payment Posting.
Excellent written and oral communication skills.
Excellent time-management skills, including the ability to prioritize one’s own work.
Excellent organizational ability.
Ability to plan and execute work projects.
Ability to work productively independently or with others.
Proficient written and verbal communication in English.
Sound judgment and a strong ability to maintain confidentiality.
Strong critical-thinking skills and ability to make timely decisions.
Ability to sit for extended periods and lift a minimum of five pounds.
Ability to work under pressure.

Nice To Haves

Coding knowledge.

Responsibilities

Manage multiple business office positions, primarily focused on Accounts Receivable and Payment Posting.
Work closely with the Business Office Operations Manager and Director of Revenue Cycle to ensure business office goals are met.
Implement strategies to increase revenue, reduce costs, and improve business office efficiency and effectiveness.
Ensure compliance with federal, state, and local regulations related to billing and claims submission.
Analyze revenue cycle data to identify trends, issues, and opportunities for improvement.
Maintain efficient financial controls and processes to safeguard company assets and optimize resource utilization.
Train and guide the RCM team to ensure best practices are followed.
Assist with developing and reviewing core competencies for staff development and new-hire training.
Develop and maintain productive relationships with stakeholders, including department supervisors and managers, to align RCM processes with other business operations.
Manage assigned RCM team members, including allocating work, resolving problems, evaluating performance, and recommending actions or improvements.
Motivate assigned employees to achieve productivity and performance goals.
Maintain knowledge of assigned positions, professional and facility billing, reimbursement, and third-party payer regulations.
Manage projects for assigned areas and other areas as assigned.
Lead the department in the absence of the Business Office Manager and/or RCM Director.
Maintain a high level of courteous, professional customer service and contribute positively to the team.