Revenue Cycle Management Associate

Abby Care•San Francisco, CA

1d•$50,000 - $65,000•Onsite

About The Position

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system. Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively. We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future. Join us in solving one of the most important challenges of our time.

Requirements

High school diploma or equivalent (required)
1-3 years of experience in medical billing, preferably in a home health care setting.
Strong knowledge of home health billing codes, insurance guidelines, and reimbursement processes.
Proficiency with electronic health records (EHR) and billing software.
Attention to detail and accuracy in data entry and documentation.
Excellent problem-solving and organizational skills.
Strong written and verbal communication skills.
Familiarity with Medicare and Medicaid billing guidelines specific to home health.
Experience with claim submission platforms such as Medicare DDE and clearinghouses.
Knowledge of HIPAA regulations to ensure patient confidentiality.

Nice To Haves

associate’s or bachelor’s degree in a related field (preferred).
Certification in medical billing and coding (e.g., CPC,CPB) is highly desirable.

Responsibilities

Prepare, review, and submit accurate claims to insurance companies.
Verify and ensure the accuracy of billing codes (CPT, HCPCS, ICD-10) and modifiers for services rendered.
Maintain up-to-date knowledge of Medicare, Medicaid, and private insurance billing requirements specific to home health care.
Use billing software to process and track claims.
Monitor claim status and follow up on unpaid or denied claims promptly.
Investigate and resolve claim discrepancies, denials, and appeals.
Generate reports for outstanding accounts receivable and payment trends.
Ensure all billing practices comply with federal, state, and local regulations.
Verify patient insurance information, eligibility, and prior authorization requirements.
Maintain accurate records of billing activities and patient accounts.
Collaborate with office staff, and payers to address billing and reimbursement issues.
Provide clear communication to patients regarding their billing, payments, and financial responsibilities.
Respond to inquiries from payers, patients, and colleagues in a professional and timely manner.