Revenue Cycle Management Specialist

TAG - The Aspen Group•East Syracuse, NY

3d•$19 - $22

About The Position

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Revenue Cycle Management Specialist.

Requirements

High School diploma or equivalent
Excellent verbal and written communication skills
Excellent organizational and time management skills
Excellent problem solving/analysis collaboration
Self-motivated individual with strong attention to detail

Nice To Haves

Job related/Industry experience preferred
Leadership experience preferred

Responsibilities

Perform insurance adjudication, customer service, and patient collection job functions that require superior service and attention to detail.
Support the execution and achievement of functional areas and company goals.
Partner with internal departments to resolve issues related to all tasks and assignments supporting the business.
Serve as a point of contact for internal and external customer inquiries, which entails contacting insurance companies and/or addressing patient inquiries.
Use software and company systems to source, obtain, process, audit and analyze standard data reporting and presenting.
Plan, organize, and execute tasks and activities with urgency and in accordance with managers’ delegated assignments.
Respond to and resolve issues related to claim adjudication, patient and billing inquiries, while seeking managers guidance for non-routine inquiries or escalated concerns.
May be required to meet position related productivity and quality standards.
Other duties as assigned.