Supervisor, Revenue Cycle Management

Cardinal Health•FL-Florida-FIELD, FL

4d•$67,500 - $77,040•Hybrid

About The Position

Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient’s account balance is zero.

Requirements

Working knowledge of medical terminology and coding concepts, including CPT, ICD-10, and HCPCS.
Experience with accounts receivable management, denials, appeals, and collections.
Strong understanding of healthcare reimbursement processes, including Medicare, Medicaid, and commercial insurance.
Microsoft Excel, reporting, and data analysis skills.
Knowledge of healthcare regulations, payer guidelines, and compliance requirements.
Experience implementing revenue optimization and process improvement initiatives.

Nice To Haves

2-3 years of experience in related field, preferred.
Bachelor’s degree in related field, or equivalent work experience, preferred.
Prior medical billing experience preferred.
Proven leadership experience with staff supervision, coaching, and performance management preferred.
Excellent interpersonal, verbal and written communication skills.

Responsibilities

Lead and supervise revenue cycle staff, ensuring efficient daily operations.
Oversee billing, claims submission, payment posting, accounts receivable, and collections activities.
Manage claim denials, appeals, and reimbursement resolution to maximize revenue recovery.
Ensure compliance with federal, state, payer, and organizational regulations.
Monitor revenue cycle KPIs, including denial rates, clean claim rates, cash collections, and A/R aging.
Provide training, coaching, performance evaluations, and ongoing staff development.
Collaborate with clinical, financial, and administrative teams to improve operational effectiveness.
Implement process improvements that enhance revenue capture and workflow efficiency.
Prepare and present operational and financial performance reports to leadership.
Support internal audits, compliance reviews, and regulatory initiatives.
Able to work in and adapt to a fast-paced environment.
Ability to interpret operational and financial metrics and drive corrective action.
Coordinates and supervises the daily activities of operations or business staff.
Administers and exercises policies and procedures.
Ensures employees operate within guidelines.
Decisions have a direct impact to work unit operations and customers.
Frequently interacts with subordinates, customers, and peer groups at various management levels.
Interactions normally involve information exchange and basic problem resolution.
Ability to work effectively in a hybrid environment and collaborate across multiple departments.
Strong organizational, analytical, and problem-solving abilities.