Revenue Cycle Informaticist
About The Position
At NorthBay Health, the Revenue Cycle Informaticist supports revenue cycle operations through data, analytics, and Epic-focused informatics capabilities. This role combines strong revenue cycle operational knowledge with expertise in Epic reporting and analytics to define performance measures, build and maintain dashboards and self-service tools, and ensure consistent, trusted metric definitions across Hospital Billing (HB) and Professional Billing (PB). The Revenue Cycle Informaticist partners closely with Patient Financial Services, Revenue Cycle leadership, and enabling teams (e.g., IT/analytics) to intake and prioritize reporting needs, translate data into actionable insights, and drive sustainable operational change in support of staffing, volume, and performance decisions. The Revenue Cycle Informaticist delivers measurable value by enabling effective use of Epic analytics and data to improve revenue cycle performance and operational efficiency across the organization. Enhances visibility into revenue cycle performance through accurate, actionable analytics and dashboards. Supports informed staffing, volume planning, and prioritization decisions that improve efficiency and outcomes. Builds analytic capability across the organization by coaching and educating staff at all levels. Drives sustainable performance improvement by translating data insights into operational action. Drives adoption of new revenue cycle technologies and software tools to enhance efficiency, productivity, and accuracy through investigation, collaboration, research, advocacy, and education.
Requirements
- Strong revenue cycle operational knowledge
- Expertise in Epic reporting and analytics
- Ability to define performance measures
- Ability to build and maintain dashboards and self-service tools
- Ability to ensure consistent, trusted metric definitions across Hospital Billing (HB) and Professional Billing (PB)
- Partnership with Patient Financial Services, Revenue Cycle leadership, and enabling teams (e.g., IT/analytics)
- Ability to intake and prioritize reporting needs
- Ability to translate data into actionable insights
- Ability to drive sustainable operational change
- Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence.
Responsibilities
- Provide revenue cycle informatics support aligned with Epic revenue cycle recommendations, including analytics enablement, training, and adoption support across HB and PB.
- Serve as a key Epic reporting and analytics resource for revenue cycle, leveraging Epic tools as applicable (e.g., Reporting Workbench, dashboards, and enterprise data sources) and partnering with IT/analytics teams for advanced data sets as needed.
- Establish and manage a structured intake and prioritization process for reporting/dashboard support requests (requirements gathering, documentation, testing/validation, deployment, and ongoing maintenance).
- Partner with revenue cycle, finance, and operational leaders to identify improvement opportunities and support adoption of data-driven workflows; translate analytic insights into operational actions and change management support.
- Coach, mentor, and educate revenue cycle staff at various levels throughout revenue cycle on dashboards, report navigation, self-service analytics, and interpretation of performance data; develop job aids and training materials as needed.
- Prepare analyses and materials for operating reviews, weekly touchpoints, and leadership discussions; proactively surface insights, risks, and recommended actions.
- Maintain appropriate privacy and security practices when handling patient and financial data; follow organizational policies for PHI access, minimum necessary use, and secure distribution of reporting outputs.
Benefits
- medical, dental, and vision insurance
- life, disability, and long-term care coverage
- paid time off including vacation, sick leave, holidays, and bereavement
- a 403(b) retirement plan with employer match
- education reimbursement for eligible roles
- professional development and training programs
- Employee Assistance Program
- wellness programs
- recognition programs
- shift differentials
- market-based compensation review and increases subject to approval and organizational performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
