REVENUE CYCLE SUPERVISOR

Montefiore Health SystemNew York, NY
Onsite

About The Position

This position requires strong knowledge of healthcare billing, coding, and reimbursement processes. The supervisor will maintain in-depth knowledge of insurance follow-up and denials systems, department policies, procedures, and workflows. The role involves analyzing trends, developing and maintaining performance goals, and providing regular information to senior management. The ability to work in a matrix environment with competing customer demands is essential, requiring exceptional attention to detail and the ability to prioritize work for accuracy and timely completion. The supervisor will manage multiple initiatives, identify and prioritize issues to meet aggressive deadlines and organizational goals, and work collaboratively in a team environment to lead revenue cycle improvement initiatives. The role requires the ability to plan, research, and conduct projects with minimal supervision, along with excellent communication and interpersonal skills to interact effectively with patients, providers, insurance companies, and internal staff. The supervisor must demonstrate the ability to coordinate and prioritize multiple demands and projects and work with a diverse patient and staff population.

Requirements

  • High School diploma/ GED Required
  • 1-3 years Dental Billing Required
  • Knowledge of various types of health insurance and other third-party reimbursement, health care billing practices, automated billing and accounting systems, collection laws and techniques on working with patients’ ability to meet payment obligation
  • Ability to handle multiple projects, prioritizes, and meets deadlines
  • Ability to demonstrate problem solving skills in dealing with insurance and patient estimate issues
  • Capable of communicating effectively with patients and the health care team
  • Requires exceptional attention to detail and demonstrated ability to prioritize work to ensure accuracy and timely completion
  • Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments
  • Maintains in-depth knowledge of insurance follow up and denials systems, department policies, procedures and workflows
  • Strong knowledge of Health plan requirements

Nice To Haves

  • 1-3 years Orthodontics billing Preferred
  • EPIC enterprise system preferred

Responsibilities

  • Maintains in-depth knowledge of insurance follow up and denials systems, department policies, procedures and workflows.
  • Analyzes trends, develops and maintains performance goals and regularly provide information to senior management.
  • Manages multiple initiatives, identifies and prioritizes issues to meet aggressive deadlines and organizational goals.
  • Works collaboratively in a team environment and leads revenue cycle improvement initiatives.
  • Works, plans, researches and conducts projects with minimal supervision.
  • Coordinates and prioritizes multiple demands and projects.
  • Works with a diverse patient and staff population.
  • Communicates effectively with patients, providers, insurance companies, and internal staff.
  • Explains billing procedures and insurance benefits to patients and collects payments.
  • Prioritizes work to ensure accuracy and timely completion.

Benefits

  • An assortment of insurance products and discount programs through Voluntary Benefits
  • Comprehensive benefits
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