Revenue Cycle Coordinator

TEKsystems•Johnston, IA
•$20 - $23•Onsite

About The Position

The Revenue Cycle Billing Coordinator ensures that claims, denials, and appeals are processed efficiently. The role requires knowledge of Medicare, commercial, and Medicaid contract provisions related to billing and reimbursement, current coding policies, and patient confidentiality requirements. The coordinator works with ICD-10, CPT, revenue codes, and HCFA 1500 terminology in accordance with federal, state, and commercial payer-specific documentation and coding regulations. The position submits DME claims accurately and on time, identifies and bills secondary or tertiary insurance, and monitors and resolves claim discrepancies, denials, appeals, and collections with payers. It also supports timely fulfillment of patient equipment and supply orders when needed and provides customer service to internal and external customers. This is a contract-to-hire role based fully onsite in Johnston, Iowa.

Requirements

  • Knowledge of Medicare, commercial, and Medicaid contract provisions related to billing and reimbursement.
  • Knowledge of current coding policies and patient confidentiality requirements.
  • Ability to work effectively with ICD-10 codes, CPT codes, revenue codes, and HCFA 1500 terminology in accordance with applicable documentation and coding regulations.
  • Strong telephone, verbal, and written communication skills.
  • Knowledge of customer service principles and practices.
  • Time-management skills and ability to multitask.
  • General knowledge of accounting principles and medical claims.
  • Focus, drive, and ability to complete goals.

Responsibilities

  • Submit DME claims accurately and promptly in compliance with company policies, procedures, accreditation requirements, and company standards.
  • Identify and bill secondary or tertiary insurance.
  • Monitor, identify, and resolve claim discrepancies, denials, appeals, and collections with payers.
  • Assist with complete, accurate, and timely fulfillment of patient equipment and supply orders when needed.
  • Provide customer service to internal and external customers, resolve requests promptly and accurately, and escalate complaints as appropriate.
  • Attend team and staff meetings.
  • Attend training, conduct research, and complete e-learning to stay current on best practices and practice management technology and functionality.
  • Answer and route telephone calls in a friendly, prompt, and professional manner, conveying messages accurately and appropriately.
  • Perform other work-related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Voluntary life and AD&D insurance for employees and dependents
  • Short- and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off or leave, including PTO, vacation, or sick leave
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