Revenue Cycle Analyst - Marshall HealthPatient Accounting
About The Position
This position develops, supports, maintains, and revises Revenue Cycle technical solution(s), APIs, claims, payments, reports, and database needs between and among financial, revenue cycle, and related 3rd-party systems in support of Marshall Health, the Marshall University Joan C. Edwards School of Medicine and affiliated organizations. The role is responsible for patient accounting system support, including claims transmissions and remits, statements, payment posting, patient balance ledgers, and balance aging processes. The analyst will troubleshoot and resolve application and technical issues, monitor system activities and performance, and collaborate with Directors of Patient Accounting to analyze DNFB data and execute resolutions with department supervisors. This role also participates in system installations and upgrades, supports the development of training documentation, implements Revenue Cycle policies and procedures, and works with department supervisors and the central billing office on billing and follow-up opportunities. Performs other duties as assigned or requested.
Requirements
- Experience with revenue cycle technical solutions, APIs, claims, payments, reports, and databases.
- Proficiency in patient accounting system support, including claims transmissions, remits, statements, payment posting, patient balance ledgers, and balance aging processes.
- Ability to troubleshoot and resolve application and technical issues.
- Experience monitoring system activities and performance.
- Skills in collaborating with directors and department supervisors for issue resolution.
- Experience with revenue cycle and related system installations and upgrades.
- Ability to develop training documentation and support programs.
- Knowledge of Revenue Cycle policies and procedures.
- Experience working with central billing offices on billing and follow-up opportunities.
Responsibilities
- Develops, supports, maintains, and revises Revenue Cycle technical solution(s), APIs, claims, payments, reports, and database needs between and among financial, revenue cycle, and related 3rd-party systems.
- Responsible for patient accounting system support, including claims transmissions and remits, statements, payment posting, patient balance ledgers, and balance aging processes.
- Troubleshoots and resolves application and technical issues surrounding the use and support of revenue cycle and related IT support systems.
- Monitors system activities and performance of revenue cycle and related applications escalating issues to team members, vendors, or executives as appropriate for effective issue resolution.
- Collaborates with Directors of Patient Accounting to analysis DNFB data and then to collaborate and execute path to resolution with specialty department supervisors and staff.
- Participates in the planning and execution of revenue cycle and related system installations, upgrades, and processes continually improving revenue cycle management.
- Supports the development of training documentation, presentations, and support programs for training team all business office staff.
- Implements Revenue Cycle policies and procedures.
- Works with department supervisor and the central billing office on any billing and follow up opportunities.
- Performs other duties as assigned or requested.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
