Revenue Control Manager (Full Time)

Kansas City Zoo•Kansas City, MO

7h•Onsite

About The Position

The Revenue Control Manager is responsible for the overall management of the Zoo & Aquarium’s cash revenue control department, including overseeing the day-to-day operation of the cash office and bank distribution and supervision of all cash control staff.

Requirements

At least 5 years’ cash handling experience required.
Knowledge and experience with accounting standards and procedures.
Strong computer skills, including Microsoft Office.
Strong verbal and written communication skills.
Strong customer service skills, with ability to embrace a service-oriented approach and support others with professionalism.
Must have valid driver’s license.
Must be able to lift 40 pounds.
Must pass a background and drug screening.

Nice To Haves

Minimum Bachelor degree preferred.
Knowledge and experience with cash control equipment, including cash recycling machines, preferred.
Experience using SAGE Intacct financial system and Galaxy Ticketing desired.

Responsibilities

Oversees the verification and reporting of all currency and coin for zoo revenue areas, including entering zoo cashiers’ daily figures and reviewing all daily revenue reports for accuracy.
Ensures bank deposits are accurate and ready for armor car pickup.
Orders currency/coin as needed.
Performs random audits on staff cash bags.
Resolves payment disputes and potential fraud.
Monitors, refills, and empties all coin machines on Zoo grounds.
Assists with daily cash bank creation and distribution for staff, as well as reconciliation and bank deposits at end of day.
Oversees the daily supervision and training of revenue control clerks, including handling hiring, scheduling, discipline, development and payroll of staff.
Assists and educates staff on all counting and cash reporting procedures.
Educates staff on potential fraud issues, such as counterfeit money.
Supports the finance department with additional projects, as assigned by the Controller.
Works with department managers and directors to resolve revenue/cash related issues.
May at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium.