Revenue Excellence Trainer - Revenue Excellence - Full Time

SolutionHealth • Manchester, NH

3d • Hybrid

About The Position

The Revenue Excellence Trainer plays a critical role in advancing the operational excellence of the Revenue Cycle team by designing, delivering, and continuously improving training programs that enhance staff knowledge, performance, and compliance. This position supports the tactical execution of departmental goals by equipping team members with the tools and understanding needed to navigate complex revenue cycle workflows, payer requirements, and system functionalities. The trainer ensures content reflects current policies, regulatory standards, and performance expectations and monitors training effectiveness through key performance indicators and feedback loops.

Requirements

• Bachelor’s degree in Healthcare Administration, Finance, Business, or related field
• A minimum of four (4) years Epic Revenue Cycle experience
• 3-5+ years of Revenue Cycle operations experience
• Epic Revenue Cycle application experience

Nice To Haves

• Health System experience preferred
• Epic Credentialed Trainer distinction and certification in Revenue Cycle applications must be obtained within twelve (12) months of hire
• Certification in Revenue Cycle applications

Responsibilities

• Design, implement, and maintain onboarding programs and ongoing training curriculum for all Revenue Cycle teams and Internal Business Partners
• Facilitate engaging and effective training sessions across functional areas, including patient access, coding, billing, payer policies, and system workflows
• Develop role specific learning paths and certification programs to support career progression and operational experience
• Identify skill gaps and training opportunities leveraging performance data, stakeholder feedback, and workflow analysis
• Collaborate with leaders to facilitate workforce retraining needs to ensure the team remains current with evolving regulations, payer requirements, and internal standards

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short term, long term disability, Accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level