Revenue Cycle Trainer

CommonSpirit Health•Centennial, CO

2d•$36 - $53•Onsite

About The Position

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. The Epic Trainer will design, develop, and maintain system training materials and methods for end users inorder to drive value across Revenue Cycle. Administer training sessions, including attendance proficiencyassessment and class evaluation at the end of each session for Epic. Collaborate with Epic teams to ensure that training materials are developed and maintained tosupport project time lines Achieve an in-depth understanding of the application policies and workflows Achieve an in-depth understanding of operational workflow Understand and translate the functionality of the application configuration and workflow intotraining sessions Develop and implement credentialed training programs and materials to support end users Identify and implement opportunities for process improvement in support of training initiatives Develop and maintain the master training environment Leverage available reporting and analytics to determine opportunities The job summary and responsibilities listed above are designed to indicate the general nature of the work performedwithin this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilitiesrequired of employees assigned to this job. Employees may be required to perform other duties as assigned.

Requirements

Bachelor’s Degree in Business Administration, Accounting, Finance, Healthcare or related field required.
Three or more years extensive experience in managing system training, user access and credentialing.
High level of technical understanding and proficiency in host system functionality, integration, and education.
Must be a strategic thinker and insightful decision maker with ability to analyze and solve problems.
Demonstrated leadership skills including the ability to direct changes to existing routines or practices to meet changing organizational needs.
Must have excellent written, oral, and interpersonal communication skills to educate and interact with all levels of healthcare professionals.
Existing certification in hospital and physician billing required for Epic.

Responsibilities

Design, develop, and maintain system training materials and methods for end users to drive value across Revenue Cycle.
Administer training sessions, including attendance proficiency assessment and class evaluation.
Collaborate with Epic teams to ensure training materials are developed and maintained to support project timelines.
Achieve an in-depth understanding of application policies and workflows.
Achieve an in-depth understanding of operational workflow.
Understand and translate the functionality of application configuration and workflow into training sessions.
Develop and implement credentialed training programs and materials to support end users.
Identify and implement opportunities for process improvement in support of training initiatives.
Develop and maintain the master training environment.
Leverage available reporting and analytics to determine opportunities.