Revenue & Billing Analyst

IMMEDIATE MAILING SERVICE INC•Town of Salina, NY
•$42,000 - $55,000•Onsite

About The Position

The Revenue & Billing Analyst manages accurate, timely customer billing; maintains complete account records; resolves billing discrepancies; and supports collections to improve cash flow. Success in this role requires close attention to detail, sound analytical judgment, and a working knowledge of accounting principles and billing controls.

Requirements

  • 2+ years of experience in billing or accounts receivable roles.
  • Strong attention to detail and familiarity with accounting software.
  • Excellent communication and time management skills.
  • Strong problem-solving skills and the ability to investigate discrepancies, identify root causes, and recommend corrective action.
  • Familiarity with billing systems and reporting tools.
  • Working knowledge of invoice generation, customer account management, billing workflows, and financial reporting.
  • Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, INDEX/MATCH, conditional formatting, and the ability to analyze and manipulate large datasets.
  • Experience supporting accounts receivable or billing operations, including invoice reconciliation, billing dispute resolution, and revenue validation.
  • Ability to interpret contract billing terms, pricing structures, and service agreements to ensure accurate invoicing.
  • Strong analytical skills with the ability to review transactional data, identify discrepancies, and implement corrective actions.
  • Experience developing or improving billing processes, workflows, or documentation to increase operational efficiency and accuracy.
  • Demonstrated ability to work within ERP or financial systems while maintaining high levels of accuracy and data integrity.
  • Experience in preparing billing reports, reconciliation reports, and financial summaries.
  • Strong organizational and time-management skills with the ability to manage multiple billing cycles, deadlines, and priorities simultaneously.

Nice To Haves

  • Associate degree in Accounting or Business preferred.
  • Experience using NetSuite ERP

Responsibilities

  • Prepare and issue accurate customer invoices in a timely manner.
  • Maintain customer account records and monitor accounts for payment delays.
  • Reconcile billing discrepancies and resolve client billing inquiries.
  • Collaborate with sales and client service teams on billing requirements.
  • Generate aging reports and assist with collections as needed.

Benefits

  • Eligibility begins on the first day following two full months of employment.
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