Revenue Assurance Specialist

Cintas • Mason, OH

2d

About The Position

The Revenue Assurance Specialist executes daily Revenue Assurance operations, focusing on accuracy, timeliness, and adherence to processes. The role ensures service orders are balanced, errors are resolved efficiently, and work meets service-level agreements (SLAs) and quality standards. The position includes processing service orders through SAP functions, including ECC/CRM, completing route balancing and invoice printing, escalating issues when needed, and supporting process improvement and cross-training.

Requirements

• High school diploma or GED equivalent.

Nice To Haves

• One to two years of experience working in data entry.
• Microsoft Suite experience.

Responsibilities

• Complete route balancing and process service orders through SAP functions, including ECC/CRM, and resolve errors.
• Ensure timely service order release, invoice printing, and daily balancing.
• Create and escalate tickets when additional support is needed.
• Maintain high accuracy and minimize rework.
• Follow standard processes and job aids.
• Proactively identify and correct errors.
• Meet SLAs and complete errors within two business days.
• Prioritize workload and communicate risks.
• Document recurring issues and support process improvements.
• Participate in root cause analysis efforts.
• Cross-train and learn new request types.
• Participate in additional tasks and growth opportunities.

Benefits

• Medical, dental, and vision benefits, with premiums below the national average and four medical plan options, including one offered at no cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED