Revenue Assurance Analyst III

Iridium Satellite•Chandler, AZ

2d•Hybrid

About The Position

The Revenue Assurance Analyst III works on Iridium’s Revenue Assurance team to help ensure the accuracy and integrity of billing, revenue reporting, and partner configurations. The role independently analyzes data, investigates complex discrepancies, mitigates revenue risks, and improves processes and controls. It collaborates across business functions to resolve billing issues and provide actionable insights for operational and financial decision-making, supporting billing accuracy and customer satisfaction. The analyst manages revenue assurance activities across the partner lifecycle, validates revenue reporting and month-end billing, and leads User Acceptance Testing for billing and financial systems. The position also supports audits and strengthens data quality, audit readiness, and financial controls. It primarily works in an office setting and is hybrid, with employees expected to work at least four days per week in an Iridium office. Applicants must be U.S. citizens because the role directly performs under, supports, or is exposed to a U.S. government contract.

Requirements

Bachelor’s degree in Business, Finance, or a related field, or equivalent relevant experience in lieu of a degree.
At least 5 years of relevant experience in Accounting or Revenue Assurance-related functions.
Advanced knowledge of billing, revenue reporting, and operational processes, including downstream data flows and their impact on financial and business outcomes.
Demonstrated experience working with data from multiple systems and sources for reconciliations, reporting, and business analysis with accuracy and attention to detail.
Advanced proficiency in Microsoft Excel for data analysis, reporting, and reconciliation activities.
Ability to manage competing priorities, exercise sound judgment, drive process improvements, and take ownership of deliverables in a fast-paced environment.
Strong communication and relationship-building skills, including the ability to present analyses, recommendations, and complex information to stakeholders across business functions.
Ability to independently evaluate complex datasets, identify trends and anomalies, determine root causes, and develop effective solutions.
Ability to communicate proactively, manage upward, and ask for help when needed.
Ability to prioritize key tasks and take strong ownership of work.
Willingness to seek continuous improvement and gain new knowledge.
Must be a U.S. citizen due to U.S. government contract requirements.
Ability to work 1–2 weekends per year.

Nice To Haves

Understanding of telecom concepts, including PSTN, roaming agreements, and call routing.
Depth of knowledge related to Iridium’s services portfolio and billing procedures and activities.
Comfort with SQL, BI tools, and troubleshooting spreadsheets.

Responsibilities

Independently analyze airtime usage, billing, and revenue data to identify discrepancies, trends, revenue leakage risks, and process-improvement opportunities.
Lead investigations into complex usage, settlement, and billing discrepancies; determine root causes and drive corrective actions across functional teams.
Validate revenue reporting, month-end billing activities, and financial reconciliations using transactional data, partner agreements, pricing structures, and billing system configurations.
Develop and present revenue trends, KPI reporting, and business insights to support operational and financial decision-making.
Manage revenue assurance activities throughout the partner lifecycle, including onboarding validations, pricing updates, billing configuration reviews, and exception management.
Use analytical tools to extract, consolidate, validate, and interpret data from multiple sources; identify and resolve data-quality issues, spreadsheet logic errors, and billing input discrepancies.
Lead User Acceptance Testing for billing and financial systems by validating enhancements, documenting results, identifying defects, and confirming solutions meet business and revenue assurance requirements.
Identify and implement process improvements, data-quality enhancements, and control measures to strengthen billing integrity, operational efficiency, audit readiness, and revenue reporting accuracy.
Support internal and external audits by maintaining documentation, validating supporting evidence, and ensuring compliance with revenue assurance and financial controls.
Work 1–2 weekends per year.