Revenue Assurance Analyst III

Iridium Satellite, LLC•Chandler, AZ

3d•$83,000 - $108,000•Hybrid

About The Position

The Revenue Assurance Analyst III plays a critical role in ensuring the accuracy and integrity of billing, revenue reporting, and partner configurations through independent analysis, complex investigations, and process improvement initiatives. The role collaborates across business functions to identify and resolve billing discrepancies, mitigate revenue risks, improve revenue assurance controls, and provide actionable insights for operational and financial decision-making. The position analyzes airtime usage, billing, and revenue data; investigates complex usage, settlement, and billing discrepancies; validates revenue reporting, month-end billing, and reconciliations; and manages revenue assurance activities throughout the partner lifecycle. It also leads UAT for billing and financial systems, supports audits, and implements process and data-quality improvements. The role is primarily office-based and sedentary, with most work performed on a computer. Under Iridium’s Hybrid Work Policy, employees are expected to work at least four days per week in an Iridium office. The position requires the ability to work one to two weekends per year. Applicants must be U.S. citizens because the position supports or is exposed to a U.S. government contract.

Requirements

Bachelor’s degree in Business, Finance, or a related field, or equivalent relevant experience in lieu of a degree.
At least 5 years of relevant experience in Accounting or Revenue Assurance-related functions.
Advanced knowledge of billing, revenue reporting, and operational processes, including downstream data flows and their impact on financial and business outcomes.
Demonstrated experience working with data from multiple systems and sources to perform reconciliations, reporting, and business analysis accurately and with attention to detail.
Advanced proficiency in Microsoft Excel, including data analysis, reporting, and reconciliation activities.
Ability to manage competing priorities, exercise sound judgment, drive process improvements, and take ownership of deliverables in a fast-paced environment.
Strong communication and relationship-building skills, including the ability to present analyses, recommendations, and complex information to stakeholders across business functions.
Analytical ability to independently evaluate complex datasets, identify trends and anomalies, determine root causes, and develop effective solutions.
Comfort managing upward, communicating proactively, and asking for help when needed.
Ability to establish valuable relationships, prioritize key tasks, and maintain a strong sense of ownership.
Interest in continuous improvement and gaining new knowledge.
Must be a U.S. citizen due to requirements of a U.S. government contract.
Must be able to work one to two weekends per year.

Nice To Haves

Understanding of telecom concepts, including PSTN, roaming agreements, and call routing.
Depth of knowledge related to Iridium’s services portfolio and billing procedures and activities.
Comfort with SQL, BI tools, and troubleshooting spreadsheets.

Responsibilities

Independently analyze airtime usage, billing, and revenue data to identify discrepancies, trends, revenue leakage risks, and process improvement opportunities.
Lead investigations into complex usage, settlement, and billing discrepancies; determine root causes and drive corrective actions across functional teams.
Validate revenue reporting, month-end billing activities, and financial reconciliations using transactional data, partner agreements, pricing structures, and billing system configurations.
Develop and present revenue trends, KPI reporting, and business insights to support operational and financial decision-making.
Manage revenue assurance activities throughout the partner lifecycle, including onboarding validations, pricing updates, billing configuration reviews, and exception management.
Use SQL, Power BI, Snowflake, Access, and other analytical tools to extract, consolidate, validate, and interpret data from multiple sources.
Identify and resolve data-quality issues, spreadsheet logic errors, and billing input discrepancies that could affect revenue reporting and operational accuracy.
Lead User Acceptance Testing (UAT) for billing and financial systems by validating enhancements, documenting results, identifying defects, and ensuring solutions meet business and revenue assurance requirements.
Identify and implement process improvements, data-quality enhancements, and control measures that strengthen billing integrity, operational efficiency, audit readiness, and revenue reporting accuracy.
Support internal and external audits by maintaining documentation, validating supporting evidence, and ensuring compliance with revenue assurance and financial controls.