Returns Specialist

Vuori, Inc•San Diego, CA
•$19 - $21•Onsite

About The Position

Vuori Returns Specialists process and issue refunds for e-commerce and wholesale returns in a fast-paced, high-volume environment. They carefully grade returned products to ensure that only brand-new, unworn items are resold. The role works cross-functionally with the Customer Service and Wholesale teams to help ensure appropriate refunds are issued promptly.

Requirements

  • Warehouse or retail experience.
  • Basic computer and Microsoft Office skills.
  • Ability to work in a fast-paced environment.
  • Highly organized and detail-oriented.
  • Ability to self-manage and assist fellow team members.
  • Ability to safely lift and carry up to 30 lbs.

Responsibilities

  • Receive and process returns.
  • Grade and inspect the quality and condition of returned items.
  • Transfer goods back to the distribution center.
  • Work cross-functionally with other departments.
  • Fold and repackage items.
  • Provide quality feedback to leadership.

Benefits

  • Health insurance
  • Savings and retirement plan
  • Employee Assistance Program
  • Vuori discount and industry perks
  • Paid time off
  • Wellness and fitness benefits
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