RETURNS SPECIALIST
About The Position
Peter Glenn Ski & Sports is seeking a dependable, detail-oriented Returns Specialist to support daily operations in its eCommerce Returns Department. The role involves receiving, inspecting, processing, and organizing returned merchandise while ensuring accuracy, efficiency, and compliance with company return policies and procedures. The ideal candidate is organized, attentive to detail, comfortable in a fast-paced retail environment, and committed to quality and productivity. The position is located at the Internet Offices in Fort Lauderdale, Florida. It is seasonal and pays $15.00–$18.00. The regular schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with a half-hour lunch. Schedules and hours may vary with business needs and seasonal merchandise volume. Saturday work from 9:00 a.m. to 1:00 p.m. is required during the peak holiday season, from November 28 through January 9.
Requirements
- High school diploma or GED preferred.
- Basic computer skills and ability to learn inventory systems.
- Strong attention to detail and accuracy when inspecting merchandise and entering information.
- Ability to follow written and verbal instructions.
- Basic mathematical skills, including addition, subtraction, multiplication, and division.
- Strong organizational and time-management skills.
- Ability to work independently and collaboratively in a team environment.
- Dependable attendance and punctuality.
- Ability to adapt to changing workloads and priorities during peak business periods.
- Ability to lift and/or move merchandise weighing up to 25 pounds.
- Ability to stand and walk for extended periods throughout the workday.
- Frequent use of hands and arms for handling, inspecting, sorting, and packaging merchandise.
- Occasional bending, reaching, stooping, kneeling, and crouching.
- Ability to perform repetitive tasks while maintaining accuracy and productivity.
Nice To Haves
- Previous warehouse, retail, inventory, receiving, or returns processing experience.
- Experience with eCommerce returns or retail merchandise processing.
- Knowledge of ski, snowboard, outdoor apparel, footwear, and sporting goods merchandise.
- Previous experience inspecting merchandise for quality, damage, or resale eligibility.
- Experience working in a fast-paced distribution or fulfillment center.
Responsibilities
- Receive, open, inspect, and process returned merchandise accurately and efficiently.
- Examine returned products for condition, original packaging and tags, and signs of wear, use, or damage.
- Verify returned merchandise against customer orders and return documentation.
- Enter and update return information in company inventory and order management systems.
- Identify discrepancies, damaged merchandise, or returns that do not meet company guidelines, and report them to management.
- Sort, label, organize, and prepare returned merchandise for restocking or further review.
- Coordinate with customer service departments to resolve return-related issues.
- Assist with maintaining accurate inventory records and proper product placement.
- Maintain a clean, organized, and safe working environment.
- Follow company procedures for merchandise handling, safety, and quality control.
- Meet daily productivity and accuracy expectations while maintaining quality standards.
- Perform other duties as assigned by management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Education Level
High school or GED
