Returns Desk Associate

Saks • San Francisco, FL

2d

About The Position

The Return Associate facilitates returns sent to the store for processing and supports the daily operations of specialized work groups. The role works under the leadership of the Director of Operations and helps ensure returns are handled accurately, securely, and in accordance with store policies and procedures.

Requirements

• Ability to work a flexible schedule based on business needs and meet dependability standards.
• Attention to detail and the ability to keep a personal workspace organized.
• Ability to influence the team to follow store policies and procedures and support decision-making.

Responsibilities

• Open and close the digital return register.
• Maintain a neat and organized work environment.
• Follow policies and procedures for processing returns and adjustments and assisting with report reconciliation.
• Ensure product is secured to standard.
• Maintain product integrity by keeping online returns separated, organized, and secure.
• Resolve internal and external customer issues.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits, such as critical illness, hospital, and accident insurance
• Employee discount
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed