Returns Authorization Coordinator

Cellular Sales Verizon Authorized RetailerCasselberry, FL
Onsite

About The Position

Manage the receipt, documentation, and tracking of goods. Communicate with market and vendors regarding issues or status of merchandise. Maintain flexibility to support changing priorities and needs.

Requirements

  • High School diploma or GED
  • Attention to Detail: Taking responsibility for a thorough and detailed method of working.
  • Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
  • Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
  • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  • Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance.

Nice To Haves

  • Previous retail experience

Responsibilities

  • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
  • Deliver or route materials to departments.
  • Pack, seal, label, and affix postage to prepare materials for shipping.
  • Confer or correspond with appropriate person(s) to rectify problems, such as damages, shortages, or nonconformance to specifications.
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