Return to Work Specialist

ReEmployAbility • Tampa, FL

2d

About The Position

The Return to Work Specialist, also identified as the T2W Placement Specialist, matches injured workers with appropriate light-duty volunteer assignments at nonprofit organizations. The role provides customer service to nonprofit partners, injured worker participants, and clients while supporting ReEmployAbility’s Transition2Work program. The specialist identifies suitable nonprofit placements, builds and maintains partnerships, and works toward successful outcomes for clients, injured workers, and nonprofit organizations. The role is full-time, salaried exempt, with performance-based earning potential tied to production volume. The listed salary range is $43,889–$70,000, depending on production volume.

Requirements

• Exceptional communication, organization, time management, and customer service skills.
• Self-motivated, driven, and accountable.
• Strong attention to detail.
• Ability to multitask, prioritize, and meet deadlines, including on short notice.
• Punctuality, flexibility, and adaptability to change.
• Strong computer skills, including proficiency in Microsoft Outlook and Word.
• Creative problem-solving and critical-thinking skills.
• Ability to handle pressure while maintaining speed and quality of work.
• Ability to build and maintain professional relationships with coworkers and external parties.
• Ability to work collaboratively and respectfully, comply with EEOC rules, and accept constructive criticism from management.
• Must successfully pass a background check.
• Bachelor’s degree preferred; exceptional or relevant experience will be considered.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Match injured workers to suitable light-duty volunteer opportunities within their restrictions.
• Identify nonprofit organizations for placements, strengthen existing partnerships, and establish new relationships.
• Explain the Transition2Work program to prospective nonprofit partners and coordinate with the nonprofit network to ensure suitable assignments are available.
• Review new workers’ compensation and non-occupational disability referrals and locate appropriate assignments.
• Follow client directives and jurisdictional requirements when arranging volunteer assignments.
• Meet monthly quotas for quality, safe placements.
• Develop outreach and retention strategies for nonprofit relationships.
• Communicate placement barriers to clients and collaborate on next steps.
• Work with other Service teams and the Sales Department.
• Provide customer service to nonprofit partners, injured worker participants, and clients.
• Perform other duties as assigned.

Benefits

• Performance-driven earning potential, with salary of $43,889–$70,000 depending on production volume.
• Autonomy and ownership.
• Financial rewards tied directly to results.
• Opportunity to make a measurable impact.

What This Job Offers

• Job Type: Full-time