Return to Work Specialist
About The Position
The Return to Work Specialist, also described as the T2W Placement Specialist, matches injured workers referred through workers’ compensation and non-occupational disability programs with appropriate light-duty volunteer assignments at nonprofit organizations. The role provides customer service to nonprofit partners, injured worker participants, and clients while supporting ReEmployAbility’s Transition2Work program. The specialist identifies suitable nonprofit placements based on workers’ restrictions, communicates program details to new partners, and works with the existing nonprofit network to maintain suitable assignment opportunities. The role is responsible for meeting monthly quality and safety placement quotas, developing nonprofit outreach and retention strategies, communicating placement barriers to clients, and collaborating with internal Service teams and the Sales Department. The position is full-time and exempt, reports to the Placement Team Lead, and supervises no one.
Requirements
- Exceptional communication, organization, time-management, and customer-service skills.
- Self-motivated, driven, accountable, and punctual.
- Strong attention to detail.
- Ability to multitask, prioritize, and meet deadlines, including on short notice.
- Flexible and adaptable to change.
- Strong computer skills, including proficiency in Microsoft Outlook and Word.
- Creative problem-solving and critical-thinking skills.
- Ability to handle pressure while maintaining speed and quality of work.
- Ability to build and maintain professional relationships with coworkers and external parties.
- Ability to work collaboratively and comply with EEOC rules, treat others respectfully, and accept constructive criticism from management with dignity and respect.
- Must successfully pass a background check.
- Bachelor’s degree preferred; exceptional or relevant experience may be considered.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Match injured workers with appropriate light-duty volunteer assignments at nonprofit organizations, based on provided restrictions.
- Champion the Transition2Work program and identify nonprofit organizations that support successful placements and continued or new partnerships.
- Explain the Transition2Work program to new nonprofit partners and work with existing partners to ensure suitable job responsibilities are available.
- Review new workers’ compensation and non-occupational disability referrals and locate appropriate assignments.
- Follow client directives and jurisdictional requirements and support a successful assignment experience for all parties.
- Meet monthly quotas for quality, safe placements.
- Develop outreach and retention strategies for nonprofit relationships.
- Communicate placement barriers to clients and strategize next steps.
- Collaborate with Service teams and the Sales Department.
- Perform other duties as assigned.
Benefits
- Performance-driven earning potential, with financial rewards tied directly to results.
- Autonomy and ownership.
- Opportunity to make a measurable impact.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
