Return to Work Coordinator

The Canada Life Assurance Company • Mississauga, ON

3d • Hybrid

About The Position

Working with our automotive client Ford, the Return to Work Coordinator will provide strategic case management of occupational disability claims/cases, file Employer's Reports with the WSIB on behalf of the Employer. This is a temporary full-time position.

Requirements

• Post Secondary degree in Human Resources/Kinesiology/Nursing degree preferred
• A thorough understanding of WSIB Policy and Legislation and a good understanding of medical terminology and general return to work practices.
• Excellent oral and written communication skills.
• Demonstrated experience in administrative support (at least five years preferably in a unionized environment).
• Ability to work in a fast paced, challenging environment
• An understanding of accident costs
• Commitment to providing excellent customer service.
• Excellent organizational and time management skills; demonstrated ability to manage multiple tasks effectively and adjust to changing priorities and work deadlines.
• Ability to work as part of a team and independently.
• Must be ok to travel to Paris, ON 3x a week at the minimum

Nice To Haves

• Experience in appeals representation would be an asset along with related education.

Responsibilities

• Provide ongoing claims management services and completion of requisite documentation as per prescribed WSIB policies; maintain contact with all stakeholders (WSIB, union, employer, and claimant); liaise with Ford medical rehabilitation consultants to ensure safe and timely return to work of Ford employees.
• Receive and review daily reports related to medical visits, at Ford sites, and determine potential for Workers Compensation claims.
• Provide quarterly management reports to Ford on emerging trends and offer recommendations for effectively managing the identified trends/issues.
• Identify potential claims that warrant further review and/or objections.
• Answer employee inquiries on Ford’s pension and benefit programs
• Process administrative short term disability claims, long term disability claims
• Other duties as assigned

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree